28 lines
580 B
TypeScript
28 lines
580 B
TypeScript
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/**
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* Support Domain - Contract
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*
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* Constants for support case statuses, priorities, and categories.
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*/
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export const SUPPORT_CASE_STATUS = {
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OPEN: "Open",
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IN_PROGRESS: "In Progress",
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WAITING_ON_CUSTOMER: "Waiting on Customer",
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RESOLVED: "Resolved",
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CLOSED: "Closed",
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} as const;
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export const SUPPORT_CASE_PRIORITY = {
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LOW: "Low",
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MEDIUM: "Medium",
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HIGH: "High",
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CRITICAL: "Critical",
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} as const;
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export const SUPPORT_CASE_CATEGORY = {
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TECHNICAL: "Technical",
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BILLING: "Billing",
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GENERAL: "General",
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FEATURE_REQUEST: "Feature Request",
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} as const;
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