diff --git a/apps/portal/src/app/(public)/(site)/contact/page.tsx b/apps/portal/src/app/(public)/(site)/contact/page.tsx
index 05dd850e..2153a68b 100644
--- a/apps/portal/src/app/(public)/(site)/contact/page.tsx
+++ b/apps/portal/src/app/(public)/(site)/contact/page.tsx
@@ -5,7 +5,7 @@
  */
 
 import type { Metadata } from "next";
-import { PublicContactView } from "@/features/support/views/PublicContactView";
+import { PublicContactView } from "@/features/support/views";
 
 export const metadata: Metadata = {
   title: "Contact Us - English Support for Expats | Assist Solutions",
diff --git a/apps/portal/src/app/(public)/(site)/support/page.tsx b/apps/portal/src/app/(public)/(site)/support/page.tsx
new file mode 100644
index 00000000..db87d27f
--- /dev/null
+++ b/apps/portal/src/app/(public)/(site)/support/page.tsx
@@ -0,0 +1,32 @@
+/**
+ * Public Support Page
+ *
+ * Self-service support hub with knowledge base categories,
+ * remote support tools, FAQ, and contact form fallback.
+ */
+
+import type { Metadata } from "next";
+import { PublicSupportView } from "@/features/support/views";
+
+export const metadata: Metadata = {
+  title: "Support - Self-Service Help Center | Assist Solutions",
+  description:
+    "Find answers to common questions, download remote support tools, or contact our English-speaking team. No Japanese required.",
+  keywords: [
+    "IT support Japan",
+    "English tech support Tokyo",
+    "remote support Japan",
+    "expat tech help",
+    "Assist Solutions support",
+  ],
+  openGraph: {
+    title: "Support - Help Center | Assist Solutions",
+    description:
+      "Self-service support hub for expats in Japan. FAQ, remote support tools, and direct contact options.",
+    type: "website",
+  },
+};
+
+export default function SupportPage() {
+  return <PublicSupportView />;
+}
diff --git a/apps/portal/src/app/globals.css b/apps/portal/src/app/globals.css
index edadecd4..84d923fc 100644
--- a/apps/portal/src/app/globals.css
+++ b/apps/portal/src/app/globals.css
@@ -318,7 +318,7 @@
   --color-glass-border: var(--glass-border);
 
   /* Line-height tokens */
-  --leading-display: 1.1;
+  --leading-display: var(--cp-leading-display);
 }
 
 @layer base {
diff --git a/apps/portal/src/components/atoms/button.tsx b/apps/portal/src/components/atoms/button.tsx
index 4bc5f190..38b708e6 100644
--- a/apps/portal/src/components/atoms/button.tsx
+++ b/apps/portal/src/components/atoms/button.tsx
@@ -20,6 +20,8 @@ const buttonVariants = cva(
           "bg-secondary text-secondary-foreground hover:bg-secondary/80 shadow-[var(--cp-shadow-1)] hover:shadow-[var(--cp-shadow-2)]",
         ghost: "text-foreground hover:bg-muted",
         link: "underline-offset-4 hover:underline text-primary",
+        pill: "rounded-full bg-primary text-primary-foreground hover:bg-primary/90 shadow-md shadow-primary/20 hover:-translate-y-0.5",
+        pillOutline: "rounded-full border border-border bg-card text-primary hover:bg-primary/5",
       },
       size: {
         default: "h-11 py-2.5 px-4",
diff --git a/apps/portal/src/features/landing-page/components/AnimatedBackground.tsx b/apps/portal/src/features/landing-page/components/AnimatedBackground.tsx
deleted file mode 100644
index 02875623..00000000
--- a/apps/portal/src/features/landing-page/components/AnimatedBackground.tsx
+++ /dev/null
@@ -1,70 +0,0 @@
-import { cn } from "@/shared/utils";
-
-interface AnimatedBackgroundProps {
-  className?: string;
-}
-
-/**
- * Mesh gradient background with floating geometric shapes
- */
-export function AnimatedBackground({ className }: AnimatedBackgroundProps) {
-  return (
-    <div className={cn("absolute inset-0 -z-10 overflow-hidden", className)}>
-      {/* Mesh gradient */}
-      <div
-        className={cn(
-          "absolute inset-0",
-          "bg-[radial-gradient(ellipse_at_20%_30%,_oklch(0.72_0.12_260_/_0.12)_0%,_transparent_50%),",
-          "radial-gradient(ellipse_at_80%_20%,_oklch(0.72_0.14_290_/_0.08)_0%,_transparent_50%),",
-          "radial-gradient(ellipse_at_60%_80%,_oklch(0.75_0.1_200_/_0.06)_0%,_transparent_50%)]"
-        )}
-        style={{
-          background: `
-            radial-gradient(ellipse at 20% 30%, oklch(0.72 0.12 260 / 0.12) 0%, transparent 50%),
-            radial-gradient(ellipse at 80% 20%, oklch(0.72 0.14 290 / 0.08) 0%, transparent 50%),
-            radial-gradient(ellipse at 60% 80%, oklch(0.75 0.1 200 / 0.06) 0%, transparent 50%)
-          `,
-        }}
-      />
-
-      {/* Floating shapes */}
-      <div
-        className={cn(
-          "absolute top-1/4 left-1/4 w-64 h-64 rounded-full",
-          "bg-gradient-to-br from-primary/5 to-transparent",
-          "cp-float-slow blur-3xl"
-        )}
-        aria-hidden="true"
-      />
-      <div
-        className={cn(
-          "absolute top-1/2 right-1/4 w-48 h-48 rounded-full",
-          "bg-gradient-to-br from-accent-gradient/5 to-transparent",
-          "cp-float-delayed blur-3xl"
-        )}
-        aria-hidden="true"
-      />
-      <div
-        className={cn(
-          "absolute bottom-1/4 left-1/3 w-32 h-32 rounded-full",
-          "bg-gradient-to-br from-primary/8 to-transparent",
-          "cp-float blur-2xl"
-        )}
-        aria-hidden="true"
-      />
-
-      {/* Subtle grid pattern overlay */}
-      <div
-        className="absolute inset-0 opacity-[0.02]"
-        style={{
-          backgroundImage: `
-            linear-gradient(to right, currentColor 1px, transparent 1px),
-            linear-gradient(to bottom, currentColor 1px, transparent 1px)
-          `,
-          backgroundSize: "64px 64px",
-        }}
-        aria-hidden="true"
-      />
-    </div>
-  );
-}
diff --git a/apps/portal/src/features/landing-page/components/CTABanner.tsx b/apps/portal/src/features/landing-page/components/CTABanner.tsx
index 7415d769..f029f483 100644
--- a/apps/portal/src/features/landing-page/components/CTABanner.tsx
+++ b/apps/portal/src/features/landing-page/components/CTABanner.tsx
@@ -1,10 +1,15 @@
-import Link from "next/link";
 import { ArrowRight, Phone } from "lucide-react";
+import { Button } from "@/components/atoms/button";
+
+const PHONE_NUMBER = "03-5812-1050";
 
 export function CTABanner() {
   return (
-    <section className="relative left-1/2 right-1/2 w-screen -translate-x-1/2 bg-primary-soft">
-      <div className="mx-auto max-w-3xl px-6 sm:px-10 py-14 sm:py-16 text-center">
+    <section
+      aria-label="Get in touch"
+      className="relative left-1/2 right-1/2 w-screen -translate-x-1/2 bg-primary-soft"
+    >
+      <div className="mx-auto max-w-3xl px-6 sm:px-10 lg:px-14 py-14 sm:py-16 text-center">
         <h2 className="text-2xl sm:text-3xl font-extrabold text-foreground">
           Ready to Get Connected?
         </h2>
@@ -13,26 +18,29 @@ export function CTABanner() {
         </p>
 
         <div className="mt-4 flex items-center justify-center gap-2 text-lg font-semibold text-primary">
-          <Phone className="h-5 w-5" />
-          <a href="tel:03-5812-1050" className="hover:underline">
-            03-5812-1050
+          <Phone className="h-5 w-5" aria-hidden="true" />
+          <a
+            href={`tel:${PHONE_NUMBER}`}
+            aria-label={`Call us at ${PHONE_NUMBER}`}
+            className="hover:underline"
+          >
+            {PHONE_NUMBER}
           </a>
         </div>
 
         <div className="mt-6 flex flex-col sm:flex-row items-center justify-center gap-3">
-          <Link
+          <Button
+            as="a"
             href="/services"
-            className="inline-flex items-center justify-center gap-2 rounded-full px-8 py-3 text-base font-semibold bg-primary text-primary-foreground hover:bg-primary/90 shadow-md shadow-primary/20 transition-transform hover:-translate-y-0.5"
+            variant="pill"
+            size="lg"
+            rightIcon={<ArrowRight className="h-5 w-5" />}
           >
             Browse Services
-            <ArrowRight className="h-5 w-5" />
-          </Link>
-          <Link
-            href="/contact"
-            className="inline-flex items-center justify-center gap-2 rounded-full px-8 py-3 text-base font-semibold border border-border bg-card text-primary hover:bg-primary/5 transition-colors"
-          >
+          </Button>
+          <Button as="a" href="/contact" variant="pillOutline" size="lg">
             Contact Us
-          </Link>
+          </Button>
         </div>
       </div>
     </section>
diff --git a/apps/portal/src/features/landing-page/components/FloatingGlassCard.tsx b/apps/portal/src/features/landing-page/components/FloatingGlassCard.tsx
deleted file mode 100644
index 10ab02d1..00000000
--- a/apps/portal/src/features/landing-page/components/FloatingGlassCard.tsx
+++ /dev/null
@@ -1,61 +0,0 @@
-import { cn } from "@/shared/utils";
-import type { LucideIcon } from "lucide-react";
-import type { CSSProperties } from "react";
-
-interface FloatingGlassCardProps {
-  icon: LucideIcon;
-  title: string;
-  subtitle: string;
-  className?: string;
-  /** Accent color for icon */
-  accentColor?: string;
-  /** Optional inline styles for animation delays */
-  style?: CSSProperties;
-}
-
-const accentColorMap: Record<string, string> = {
-  blue: "text-blue-500",
-  green: "text-green-500",
-  purple: "text-purple-500",
-  amber: "text-amber-500",
-  rose: "text-rose-500",
-  cyan: "text-cyan-500",
-  primary: "text-primary",
-};
-
-/**
- * Decorative floating glass card for hero section
- */
-export function FloatingGlassCard({
-  icon: Icon,
-  title,
-  subtitle,
-  className,
-  accentColor = "primary",
-  style,
-}: FloatingGlassCardProps) {
-  const colorClass = accentColorMap[accentColor] || accentColorMap["primary"];
-
-  return (
-    <div
-      className={cn("cp-glass-card px-5 py-4 min-w-[200px]", "shadow-xl shadow-black/5", className)}
-      style={style}
-    >
-      <div className="flex items-center gap-3">
-        <div
-          className={cn(
-            "h-10 w-10 rounded-lg flex items-center justify-center",
-            "bg-background/50",
-            colorClass
-          )}
-        >
-          <Icon className="h-5 w-5" />
-        </div>
-        <div>
-          <p className="font-semibold text-foreground text-sm">{title}</p>
-          <p className="text-xs text-muted-foreground">{subtitle}</p>
-        </div>
-      </div>
-    </div>
-  );
-}
diff --git a/apps/portal/src/features/landing-page/components/HeroSection.tsx b/apps/portal/src/features/landing-page/components/HeroSection.tsx
index 70fbfb4a..ac814edc 100644
--- a/apps/portal/src/features/landing-page/components/HeroSection.tsx
+++ b/apps/portal/src/features/landing-page/components/HeroSection.tsx
@@ -1,7 +1,8 @@
 "use client";
 
-import Link from "next/link";
 import { ArrowRight } from "lucide-react";
+import { Button } from "@/components/atoms/button";
+import { cn } from "@/shared/utils";
 import { useInView } from "@/features/landing-page/hooks";
 
 interface HeroSectionProps {
@@ -14,9 +15,10 @@ export function HeroSection({ heroCTARef }: HeroSectionProps) {
   return (
     <section
       ref={heroRef as React.RefObject<HTMLElement>}
-      className={`relative left-1/2 right-1/2 w-screen -translate-x-1/2 py-16 sm:py-20 lg:py-24 overflow-hidden transition-all duration-700 ${
+      className={cn(
+        "relative left-1/2 right-1/2 w-screen -translate-x-1/2 py-16 sm:py-20 lg:py-24 overflow-hidden transition-all duration-700",
         heroInView ? "opacity-100 translate-y-0" : "opacity-0 translate-y-8"
-      }`}
+      )}
     >
       {/* Gradient Background */}
       <div className="absolute inset-0 bg-gradient-to-br from-surface-sunken via-background to-info-bg/80" />
@@ -24,6 +26,7 @@ export function HeroSection({ heroCTARef }: HeroSectionProps) {
       {/* Dot Grid Pattern Overlay */}
       <div
         className="absolute inset-0 pointer-events-none"
+        aria-hidden="true"
         style={{
           backgroundImage: `radial-gradient(circle at center, oklch(0.65 0.05 234.4 / 0.15) 1px, transparent 1px)`,
           backgroundSize: "24px 24px",
@@ -33,6 +36,7 @@ export function HeroSection({ heroCTARef }: HeroSectionProps) {
       {/* Subtle gradient accent in corner */}
       <div
         className="absolute -top-32 -right-32 w-96 h-96 rounded-full pointer-events-none"
+        aria-hidden="true"
         style={{
           background: "radial-gradient(circle, oklch(0.85 0.08 200 / 0.3) 0%, transparent 70%)",
         }}
@@ -40,30 +44,29 @@ export function HeroSection({ heroCTARef }: HeroSectionProps) {
 
       <div className="relative mx-auto max-w-3xl px-6 sm:px-10 lg:px-14 text-center">
         <h1 className="text-4xl sm:text-5xl lg:text-6xl font-extrabold leading-tight text-foreground">
-          <span className="block">English IT Support</span>
-          <span className="block text-primary mt-2">for Expats in Japan</span>
+          <span className="block">A One Stop Solution</span>
+          <span className="block text-primary mt-2">for Your IT Needs</span>
         </h1>
         <p className="mt-6 text-base sm:text-lg text-muted-foreground leading-relaxed font-semibold max-w-2xl mx-auto">
-          No Japanese required. Get reliable internet, mobile, and VPN services with full English
-          support. Serving expats and international businesses for over 20 years.
+          From internet and mobile to VPN and on-site tech support — we handle it all in English so
+          you don&apos;t have to.
         </p>
         <div
           ref={heroCTARef}
           className="mt-8 flex flex-col sm:flex-row items-center justify-center gap-3 sm:gap-4"
         >
-          <Link
+          <Button
+            as="a"
             href="/services"
-            className="inline-flex items-center justify-center gap-2 rounded-full px-6 sm:px-8 py-3 text-base font-semibold bg-primary text-primary-foreground hover:bg-primary/90 shadow-md shadow-primary/20 transition-transform hover:-translate-y-0.5"
+            variant="pill"
+            size="lg"
+            rightIcon={<ArrowRight className="h-5 w-5" />}
           >
             Browse Services
-            <ArrowRight className="h-5 w-5" />
-          </Link>
-          <Link
-            href="/contact"
-            className="inline-flex items-center justify-center gap-2 rounded-full px-6 sm:px-8 py-3 text-base font-semibold border border-border bg-card text-primary hover:bg-primary/5 transition-colors"
-          >
+          </Button>
+          <Button as="a" href="/contact" variant="pillOutline" size="lg">
             Need Assistance?
-          </Link>
+          </Button>
         </div>
       </div>
     </section>
diff --git a/apps/portal/src/features/landing-page/components/ServicesGrid.tsx b/apps/portal/src/features/landing-page/components/ServicesGrid.tsx
index 93f6697e..e8a85c4e 100644
--- a/apps/portal/src/features/landing-page/components/ServicesGrid.tsx
+++ b/apps/portal/src/features/landing-page/components/ServicesGrid.tsx
@@ -1,6 +1,7 @@
 "use client";
 
 import { ServiceCard } from "@/components/molecules";
+import { cn } from "@/shared/utils";
 import { landingServices } from "@/features/landing-page/data";
 import { useInView } from "@/features/landing-page/hooks";
 
@@ -10,9 +11,10 @@ export function ServicesGrid() {
   return (
     <section
       ref={ref as React.RefObject<HTMLElement>}
-      className={`py-14 sm:py-16 transition-all duration-700 ${
+      className={cn(
+        "py-14 sm:py-16 transition-all duration-700",
         isInView ? "opacity-100 translate-y-0" : "opacity-0 translate-y-8"
-      }`}
+      )}
     >
       <div className="mx-auto max-w-6xl px-6 sm:px-10 lg:px-14">
         <div className="text-center mb-10">
diff --git a/apps/portal/src/features/landing-page/components/TrustBadge.tsx b/apps/portal/src/features/landing-page/components/TrustBadge.tsx
deleted file mode 100644
index 13343caf..00000000
--- a/apps/portal/src/features/landing-page/components/TrustBadge.tsx
+++ /dev/null
@@ -1,27 +0,0 @@
-import { cn } from "@/shared/utils";
-import type { LucideIcon } from "lucide-react";
-
-interface TrustBadgeProps {
-  icon?: LucideIcon;
-  text: string;
-  className?: string;
-}
-
-/**
- * Trust badge for hero sections - establishes credibility
- */
-export function TrustBadge({ icon: Icon, text, className }: TrustBadgeProps) {
-  return (
-    <span
-      className={cn(
-        "inline-flex items-center gap-2 rounded-full",
-        "bg-primary/8 border border-primary/15 px-4 py-2",
-        "text-sm font-medium text-primary",
-        className
-      )}
-    >
-      {Icon && <Icon className="h-4 w-4" />}
-      {text}
-    </span>
-  );
-}
diff --git a/apps/portal/src/features/landing-page/components/TrustIndicators.tsx b/apps/portal/src/features/landing-page/components/TrustIndicators.tsx
deleted file mode 100644
index 05195068..00000000
--- a/apps/portal/src/features/landing-page/components/TrustIndicators.tsx
+++ /dev/null
@@ -1,65 +0,0 @@
-import { cn } from "@/shared/utils";
-import { Users, Calendar, Shield } from "lucide-react";
-
-interface TrustIndicatorsProps {
-  className?: string;
-  variant?: "horizontal" | "compact";
-}
-
-const stats = [
-  {
-    icon: Calendar,
-    value: "20+",
-    label: "Years in Japan",
-  },
-  {
-    icon: Users,
-    value: "10,000+",
-    label: "Customers Served",
-  },
-  {
-    icon: Shield,
-    value: "NTT",
-    label: "Authorized Partner",
-  },
-];
-
-/**
- * Trust indicators showing company credibility metrics
- */
-export function TrustIndicators({ className, variant = "horizontal" }: TrustIndicatorsProps) {
-  if (variant === "compact") {
-    return (
-      <div className={cn("flex flex-wrap items-center gap-x-6 gap-y-2", className)}>
-        {stats.map((stat, idx) => (
-          <div key={idx} className="flex items-center gap-2 text-sm text-muted-foreground">
-            <stat.icon className="h-4 w-4 text-primary/70" />
-            <span className="font-semibold text-foreground">{stat.value}</span>
-            <span>{stat.label}</span>
-          </div>
-        ))}
-      </div>
-    );
-  }
-
-  return (
-    <div
-      className={cn(
-        "flex flex-col sm:flex-row items-start sm:items-center gap-6 sm:gap-8",
-        className
-      )}
-    >
-      {stats.map((stat, idx) => (
-        <div key={idx} className="flex items-center gap-3">
-          <div className="flex h-10 w-10 items-center justify-center rounded-lg bg-primary/8">
-            <stat.icon className="h-5 w-5 text-primary" />
-          </div>
-          <div>
-            <div className="text-lg font-bold text-foreground">{stat.value}</div>
-            <div className="text-sm text-muted-foreground">{stat.label}</div>
-          </div>
-        </div>
-      ))}
-    </div>
-  );
-}
diff --git a/apps/portal/src/features/landing-page/components/TrustStrip.tsx b/apps/portal/src/features/landing-page/components/TrustStrip.tsx
index 5b9f5118..4faebf3f 100644
--- a/apps/portal/src/features/landing-page/components/TrustStrip.tsx
+++ b/apps/portal/src/features/landing-page/components/TrustStrip.tsx
@@ -9,7 +9,10 @@ const trustItems = [
 
 export function TrustStrip() {
   return (
-    <section className="relative left-1/2 right-1/2 w-screen -translate-x-1/2 bg-surface-sunken/50 border-y border-border/40">
+    <section
+      aria-label="Trust highlights"
+      className="relative left-1/2 right-1/2 w-screen -translate-x-1/2 bg-surface-sunken/50 border-y border-border/40"
+    >
       <div className="mx-auto max-w-6xl px-6 sm:px-10 lg:px-14 py-5">
         <div className="grid grid-cols-2 gap-4 sm:flex sm:justify-between">
           {trustItems.map(({ icon: Icon, label }) => (
diff --git a/apps/portal/src/features/landing-page/components/ValuePropCard.tsx b/apps/portal/src/features/landing-page/components/ValuePropCard.tsx
deleted file mode 100644
index 994cf793..00000000
--- a/apps/portal/src/features/landing-page/components/ValuePropCard.tsx
+++ /dev/null
@@ -1,65 +0,0 @@
-import { cn } from "@/shared/utils";
-import type { LucideIcon } from "lucide-react";
-
-interface ValuePropCardProps {
-  icon: LucideIcon;
-  title: string;
-  description: string;
-  className?: string;
-}
-
-/**
- * Glass morphism value proposition card with gradient border on hover
- */
-export function ValuePropCard({ icon: Icon, title, description, className }: ValuePropCardProps) {
-  return (
-    <div className={cn("group relative", className)}>
-      {/* Gradient border wrapper - visible on hover */}
-      <div
-        className={cn(
-          "absolute -inset-0.5 rounded-2xl",
-          "bg-gradient-to-r from-primary/50 via-accent-gradient/50 to-primary/50",
-          "opacity-0 group-hover:opacity-100 blur-sm",
-          "transition-opacity duration-[var(--cp-duration-slowest)]"
-        )}
-        aria-hidden="true"
-      />
-
-      {/* Card */}
-      <div
-        className={cn(
-          "relative flex flex-col items-center text-center p-8",
-          "bg-card/80 dark:bg-card/60 backdrop-blur-sm",
-          "border border-border/50 rounded-2xl",
-          "transition-all duration-[var(--cp-duration-normal)]",
-          "group-hover:-translate-y-1"
-        )}
-      >
-        {/* Icon with animated background */}
-        <div className="relative h-16 w-16 mb-6">
-          <div
-            className={cn(
-              "absolute inset-0 rounded-xl",
-              "bg-gradient-to-br from-primary/20 to-primary/5",
-              "transition-transform duration-[var(--cp-duration-slow)]",
-              "group-hover:scale-110"
-            )}
-          />
-          <div className="relative h-full w-full flex items-center justify-center text-primary">
-            <Icon
-              className={cn(
-                "h-8 w-8",
-                "transition-transform duration-[var(--cp-duration-slow)]",
-                "group-hover:scale-110"
-              )}
-            />
-          </div>
-        </div>
-
-        {/* Content */}
-        <h3 className="text-xl font-bold text-foreground mb-3 font-display">{title}</h3>
-        <p className="text-muted-foreground leading-relaxed max-w-xs">{description}</p>
-      </div>
-    </div>
-  );
-}
diff --git a/apps/portal/src/features/landing-page/components/WhyUsSection.tsx b/apps/portal/src/features/landing-page/components/WhyUsSection.tsx
index a1bedfd7..3d319d64 100644
--- a/apps/portal/src/features/landing-page/components/WhyUsSection.tsx
+++ b/apps/portal/src/features/landing-page/components/WhyUsSection.tsx
@@ -3,6 +3,7 @@
 import Image from "next/image";
 import Link from "next/link";
 import { ArrowRight, BadgeCheck } from "lucide-react";
+import { cn } from "@/shared/utils";
 import { useInView } from "@/features/landing-page/hooks";
 
 const trustPoints = [
@@ -17,9 +18,10 @@ export function WhyUsSection() {
   return (
     <section
       ref={ref as React.RefObject<HTMLElement>}
-      className={`relative left-1/2 right-1/2 w-screen -translate-x-1/2 bg-background transition-all duration-700 ${
+      className={cn(
+        "relative left-1/2 right-1/2 w-screen -translate-x-1/2 bg-background transition-all duration-700",
         isInView ? "opacity-100 translate-y-0" : "opacity-0 translate-y-8"
-      }`}
+      )}
     >
       <div className="max-w-6xl mx-auto px-6 sm:px-10 lg:px-14 py-14 sm:py-16">
         <div className="grid grid-cols-1 lg:grid-cols-2 gap-10 lg:gap-14 items-center">
diff --git a/apps/portal/src/features/landing-page/components/index.ts b/apps/portal/src/features/landing-page/components/index.ts
index 470c37da..d9ec9301 100644
--- a/apps/portal/src/features/landing-page/components/index.ts
+++ b/apps/portal/src/features/landing-page/components/index.ts
@@ -4,12 +4,3 @@ export { TrustStrip } from "./TrustStrip";
 export { ServicesGrid } from "./ServicesGrid";
 export { WhyUsSection } from "./WhyUsSection";
 export { CTABanner } from "./CTABanner";
-
-// Trust indicators
-export { TrustBadge } from "./TrustBadge";
-export { TrustIndicators } from "./TrustIndicators";
-
-// Decorative/visual components (kept for potential future use)
-export { ValuePropCard } from "./ValuePropCard";
-export { FloatingGlassCard } from "./FloatingGlassCard";
-export { AnimatedBackground } from "./AnimatedBackground";
diff --git a/apps/portal/src/features/landing-page/data/services.tsx b/apps/portal/src/features/landing-page/data/services.tsx
index 66954ba3..89f71a47 100644
--- a/apps/portal/src/features/landing-page/data/services.tsx
+++ b/apps/portal/src/features/landing-page/data/services.tsx
@@ -140,48 +140,20 @@ export const supportDownloads = [
 export const mobileQuickServices = personalServices.slice(0, 3);
 
 // =============================================================================
-// LANDING PAGE SERVICES (for ServicesGrid)
+// LANDING PAGE SERVICES (for ServicesGrid — derived from `services`)
 // =============================================================================
 
-export interface LandingServiceItem {
-  title: string;
-  description: string;
-  icon: React.ReactNode;
-  href: string;
+export type LandingServiceItem = (typeof services)[number] & {
   accentColor: ServiceCardAccentColor;
-}
+};
 
-export const landingServices: LandingServiceItem[] = [
-  {
-    title: "Internet Plans",
-    description:
-      "High-speed NTT fiber with English installation support. No Japanese paperwork needed.",
-    icon: <Wifi className="h-6 w-6" />,
-    href: "/services/internet",
-    accentColor: "blue",
-  },
-  {
-    title: "Phone Plans",
-    description:
-      "SIM cards on Japan's best network. Foreign credit cards accepted, no hanko required.",
-    icon: <Smartphone className="h-6 w-6" />,
-    href: "/services/sim",
-    accentColor: "green",
-  },
-  {
-    title: "VPN Service",
-    description:
-      "Stream your favorite shows from home. Pre-configured router, just plug in and watch.",
-    icon: <Lock className="h-6 w-6" />,
-    href: "/services/vpn",
-    accentColor: "purple",
-  },
-  {
-    title: "Business Solutions",
-    description:
-      "Enterprise IT for international companies. Dedicated internet, networks, and bilingual support.",
-    icon: <Building2 className="h-6 w-6" />,
-    href: "/services/business",
-    accentColor: "orange",
-  },
-];
+const landingAccentMap: Record<string, ServiceCardAccentColor> = {
+  "/services/internet": "blue",
+  "/services/sim": "green",
+  "/services/vpn": "purple",
+  "/services/business": "orange",
+};
+
+export const landingServices: LandingServiceItem[] = services
+  .filter(s => s.href in landingAccentMap)
+  .map(s => ({ ...s, accentColor: landingAccentMap[s.href]! }));
diff --git a/apps/portal/src/features/landing-page/hooks/useContactForm.ts b/apps/portal/src/features/landing-page/hooks/useContactForm.ts
index 406cbd12..265e482c 100644
--- a/apps/portal/src/features/landing-page/hooks/useContactForm.ts
+++ b/apps/portal/src/features/landing-page/hooks/useContactForm.ts
@@ -1,4 +1,4 @@
-import { useCallback, useEffect, useRef, useState } from "react";
+import { useCallback, useState } from "react";
 
 import type { FormData, FormErrors, FormTouched } from "@/features/landing-page/data";
 import { validateForm } from "@/features/landing-page/data";
@@ -11,8 +11,9 @@ import { validateForm } from "@/features/landing-page/data";
  * - Validation errors (formErrors)
  * - Touch tracking for blur-based validation (formTouched)
  * - Submission state (isSubmitting, submitStatus)
- * - Sticky CTA visibility (showStickyCTA) tied to hero CTA intersection
  * - Input change, blur, and submit handlers
+ *
+ * Note: Sticky CTA visibility has been extracted to `useStickyCta`.
  */
 export function useContactForm() {
   // Form state
@@ -28,30 +29,6 @@ export function useContactForm() {
   const [isSubmitting, setIsSubmitting] = useState(false);
   const [submitStatus, setSubmitStatus] = useState<"idle" | "success" | "error">("idle");
 
-  // Hero CTA visibility for sticky mobile CTA
-  const heroCTARef = useRef<HTMLDivElement>(null);
-  const [showStickyCTA, setShowStickyCTA] = useState(false);
-
-  // ---------------------------------------------------------------------------
-  // Sticky CTA observer
-  // ---------------------------------------------------------------------------
-  useEffect(() => {
-    const ctaElement = heroCTARef.current;
-    if (!ctaElement) return;
-
-    const observer = new IntersectionObserver(
-      ([entry]) => {
-        if (entry) {
-          setShowStickyCTA(!entry.isIntersecting);
-        }
-      },
-      { threshold: 0 }
-    );
-
-    observer.observe(ctaElement);
-    return () => observer.disconnect();
-  }, []);
-
   // ---------------------------------------------------------------------------
   // Handlers
   // ---------------------------------------------------------------------------
@@ -127,8 +104,6 @@ export function useContactForm() {
     formTouched,
     isSubmitting,
     submitStatus,
-    showStickyCTA,
-    heroCTARef,
     handleInputChange,
     handleInputBlur,
     handleSubmit,
diff --git a/apps/portal/src/features/landing-page/hooks/useInView.ts b/apps/portal/src/features/landing-page/hooks/useInView.ts
index 650c90a5..56d3548c 100644
--- a/apps/portal/src/features/landing-page/hooks/useInView.ts
+++ b/apps/portal/src/features/landing-page/hooks/useInView.ts
@@ -1,11 +1,13 @@
 import { useEffect, useRef, useState } from "react";
 
+const DEFAULT_OPTIONS: IntersectionObserverInit = {};
+
 /**
  * useInView - Intersection Observer hook for scroll-triggered animations
  * Returns a ref and boolean indicating if element is in viewport.
  * Once the element becomes visible, it stays marked as "in view" (trigger once).
  */
-export function useInView(options: IntersectionObserverInit = {}) {
+export function useInView(options: IntersectionObserverInit = DEFAULT_OPTIONS) {
   const ref = useRef<HTMLElement>(null);
   const [isInView, setIsInView] = useState(false);
 
diff --git a/apps/portal/src/features/landing-page/hooks/useStickyCta.ts b/apps/portal/src/features/landing-page/hooks/useStickyCta.ts
index 57bc3c7e..b854906b 100644
--- a/apps/portal/src/features/landing-page/hooks/useStickyCta.ts
+++ b/apps/portal/src/features/landing-page/hooks/useStickyCta.ts
@@ -1,5 +1,3 @@
-"use client";
-
 import { useEffect, useRef, useState } from "react";
 
 /**
diff --git a/apps/portal/src/features/landing-page/views/PublicLandingLoadingView.tsx b/apps/portal/src/features/landing-page/views/PublicLandingLoadingView.tsx
index 901d035a..6eb2d7fe 100644
--- a/apps/portal/src/features/landing-page/views/PublicLandingLoadingView.tsx
+++ b/apps/portal/src/features/landing-page/views/PublicLandingLoadingView.tsx
@@ -24,7 +24,7 @@ export function PublicLandingLoadingView() {
       {/* TrustStrip Skeleton */}
       <section className="relative left-1/2 right-1/2 w-screen -translate-x-1/2 bg-surface-sunken/50 border-y border-border/40">
         <div className="mx-auto max-w-6xl px-6 sm:px-10 lg:px-14 py-5">
-          <div className="flex justify-between">
+          <div className="grid grid-cols-2 gap-4 sm:flex sm:justify-between">
             {Array.from({ length: 4 }).map((_, idx) => (
               <div key={idx} className="flex items-center gap-2.5">
                 <Skeleton className="h-5 w-5 rounded-full" />
diff --git a/apps/portal/src/features/landing-page/views/PublicLandingView.tsx b/apps/portal/src/features/landing-page/views/PublicLandingView.tsx
index 8e4a9ac2..ab68c130 100644
--- a/apps/portal/src/features/landing-page/views/PublicLandingView.tsx
+++ b/apps/portal/src/features/landing-page/views/PublicLandingView.tsx
@@ -1,7 +1,7 @@
 "use client";
 
-import Link from "next/link";
 import { ArrowRight } from "lucide-react";
+import { Button } from "@/components/atoms/button";
 import { useStickyCta } from "@/features/landing-page/hooks";
 import {
   HeroSection,
@@ -25,13 +25,16 @@ export function PublicLandingView() {
       {/* Sticky Mobile CTA */}
       {showStickyCTA && (
         <div className="fixed bottom-0 left-0 right-0 bg-background/95 backdrop-blur-sm border-t border-border p-4 z-50 md:hidden animate-in slide-in-from-bottom-4 duration-300">
-          <Link
+          <Button
+            as="a"
             href="/services"
-            className="flex items-center justify-center gap-2 w-full rounded-full bg-primary px-6 py-3 text-base font-semibold text-primary-foreground shadow-lg"
+            variant="pill"
+            size="lg"
+            rightIcon={<ArrowRight className="h-5 w-5" />}
+            className="w-full shadow-lg"
           >
             Browse Services
-            <ArrowRight className="h-5 w-5" />
-          </Link>
+          </Button>
         </div>
       )}
     </div>
diff --git a/apps/portal/src/features/services/components/base/HowItWorks.tsx b/apps/portal/src/features/services/components/base/HowItWorks.tsx
index 6c1fde9c..834392f6 100644
--- a/apps/portal/src/features/services/components/base/HowItWorks.tsx
+++ b/apps/portal/src/features/services/components/base/HowItWorks.tsx
@@ -35,9 +35,7 @@ export function HowItWorks({
         <p className="text-sm font-semibold text-primary uppercase tracking-wider mb-2">
           {eyebrow}
         </p>
-        <h2 className="text-display-sm font-display font-semibold leading-tight text-foreground">
-          {title}
-        </h2>
+        <h2 className="text-section-heading text-foreground">{title}</h2>
       </div>
 
       {/* Steps Container */}
diff --git a/apps/portal/src/features/services/components/base/ServiceCTA.tsx b/apps/portal/src/features/services/components/base/ServiceCTA.tsx
index 73d27745..f63f923d 100644
--- a/apps/portal/src/features/services/components/base/ServiceCTA.tsx
+++ b/apps/portal/src/features/services/components/base/ServiceCTA.tsx
@@ -64,9 +64,7 @@ export function ServiceCTA({
         </div>
 
         {/* Headline */}
-        <h2 className="text-display-sm font-display font-semibold leading-tight text-foreground mb-3">
-          {headline}
-        </h2>
+        <h2 className="text-section-heading text-foreground mb-3">{headline}</h2>
 
         {/* Description */}
         <p className="text-base text-muted-foreground mb-6 max-w-md mx-auto">{description}</p>
diff --git a/apps/portal/src/features/services/components/base/ServiceFAQ.tsx b/apps/portal/src/features/services/components/base/ServiceFAQ.tsx
index 8fc6456d..ff103270 100644
--- a/apps/portal/src/features/services/components/base/ServiceFAQ.tsx
+++ b/apps/portal/src/features/services/components/base/ServiceFAQ.tsx
@@ -84,9 +84,7 @@ export function ServiceFAQ({
         <p className="text-sm font-semibold text-primary uppercase tracking-wider mb-2">
           {eyebrow}
         </p>
-        <h2 className="text-display-sm font-display font-semibold leading-tight text-foreground">
-          {title}
-        </h2>
+        <h2 className="text-section-heading text-foreground">{title}</h2>
       </div>
 
       {/* FAQ Container */}
diff --git a/apps/portal/src/features/services/components/base/ServiceHighlights.tsx b/apps/portal/src/features/services/components/base/ServiceHighlights.tsx
index 5756ab41..efd7dc6b 100644
--- a/apps/portal/src/features/services/components/base/ServiceHighlights.tsx
+++ b/apps/portal/src/features/services/components/base/ServiceHighlights.tsx
@@ -19,7 +19,7 @@ interface ServiceHighlightsProps {
 function HighlightItem({ icon, title, description, highlight }: HighlightFeature) {
   return (
     <div className="group relative flex items-start gap-3.5 p-4 rounded-xl border border-border/40 hover:bg-muted/40 transition-colors duration-200">
-      <div className="flex h-9 w-9 items-center justify-center rounded-lg bg-primary/10 text-primary flex-shrink-0 mt-0.5 [&>svg]:h-5 [&>svg]:w-5">
+      <div className="flex h-9 w-9 items-center justify-center rounded-lg bg-primary/10 text-primary flex-shrink-0 mt-0.5">
         {icon}
       </div>
       <div className="flex-1 min-w-0">
@@ -84,8 +84,8 @@ export function ServiceHighlights({ features, className = "" }: ServiceHighlight
     const handleScroll = () => {
       const scrollLeft = container.scrollLeft;
       const itemWidth = 280 + 12; // card width + gap
-      const newIndex = Math.round(scrollLeft / itemWidth);
-      setActiveIndex(Math.min(newIndex, features.length - 1));
+      const newIndex = Math.min(Math.round(scrollLeft / itemWidth), features.length - 1);
+      setActiveIndex(prev => (prev === newIndex ? prev : newIndex));
     };
 
     container.addEventListener("scroll", handleScroll, { passive: true });
diff --git a/apps/portal/src/features/services/components/vpn/VpnPlansContent.tsx b/apps/portal/src/features/services/components/vpn/VpnPlansContent.tsx
index 0cf9349b..d2003506 100644
--- a/apps/portal/src/features/services/components/vpn/VpnPlansContent.tsx
+++ b/apps/portal/src/features/services/components/vpn/VpnPlansContent.tsx
@@ -7,10 +7,7 @@ import { AlertBanner } from "@/components/molecules/AlertBanner/AlertBanner";
 import type { VpnCatalogProduct } from "@customer-portal/domain/services";
 import { ServicesBackLink } from "@/features/services/components/base/ServicesBackLink";
 import { useServicesBasePath } from "@/features/services/hooks/useServicesBasePath";
-import {
-  ServiceHighlights,
-  type HighlightFeature,
-} from "@/features/services/components/base/ServiceHighlights";
+import { ServiceHighlights } from "@/features/services/components/base/ServiceHighlights";
 import { HowItWorks, type HowItWorksStep } from "@/features/services/components/base/HowItWorks";
 import { ServiceCTA } from "@/features/services/components/base/ServiceCTA";
 import { ServiceFAQ, type FAQItem } from "@/features/services/components/base/ServiceFAQ";
@@ -87,9 +84,6 @@ export function VpnPlansContent({
 }: VpnPlansContentProps) {
   const servicesBasePath = useServicesBasePath();
 
-  // Convert VPN_FEATURES to the HighlightFeature type expected by ServiceHighlights
-  const vpnFeatures: HighlightFeature[] = VPN_FEATURES;
-
   if (isLoading) {
     return (
       <div className="max-w-6xl mx-auto px-4 pb-16 pt-8">
@@ -157,7 +151,7 @@ export function VpnPlansContent({
           </span>
         </div>
         <h1
-          className="text-display-md md:text-display-lg font-display font-semibold md:font-bold leading-tight md:leading-display text-foreground animate-in fade-in slide-in-from-bottom-6 duration-700"
+          className="text-display-md md:text-display-lg font-display font-bold leading-display text-foreground animate-in fade-in slide-in-from-bottom-6 duration-700"
           style={{ animationDelay: "100ms" }}
         >
           Stream Content from Abroad
@@ -194,7 +188,7 @@ export function VpnPlansContent({
 
       {/* Service Highlights */}
       <section>
-        <ServiceHighlights features={vpnFeatures} />
+        <ServiceHighlights features={VPN_FEATURES} />
       </section>
 
       {/* Plans Section */}
@@ -208,9 +202,7 @@ export function VpnPlansContent({
             <p className="text-sm font-semibold text-primary uppercase tracking-wider mb-2">
               Choose Your Region
             </p>
-            <h2 className="text-display-sm font-display font-semibold leading-tight text-foreground">
-              Available Plans
-            </h2>
+            <h2 className="text-section-heading text-foreground">Available Plans</h2>
             <p className="text-sm text-muted-foreground mt-2">
               Select one region per router rental
             </p>
diff --git a/apps/portal/src/features/support/components/ContactForm.tsx b/apps/portal/src/features/support/components/ContactForm.tsx
new file mode 100644
index 00000000..a16f540a
--- /dev/null
+++ b/apps/portal/src/features/support/components/ContactForm.tsx
@@ -0,0 +1,180 @@
+"use client";
+
+import { useState, useCallback } from "react";
+import Link from "next/link";
+import { Button, Input } from "@/components/atoms";
+import { FormField } from "@/components/molecules/FormField/FormField";
+import { AlertBanner } from "@/components/molecules/AlertBanner/AlertBanner";
+import { useZodForm } from "@/shared/hooks";
+import { CheckCircle } from "lucide-react";
+import {
+  publicContactRequestSchema,
+  type PublicContactRequest,
+} from "@customer-portal/domain/support";
+import { apiClient, ApiError, isApiError } from "@/core/api";
+import { cn } from "@/shared/utils";
+
+interface ContactFormProps {
+  className?: string;
+}
+
+export function ContactForm({ className }: ContactFormProps) {
+  const [isSubmitted, setIsSubmitted] = useState(false);
+  const [submitError, setSubmitError] = useState<string | null>(null);
+
+  const handleSubmit = useCallback(async (data: PublicContactRequest) => {
+    setSubmitError(null);
+
+    try {
+      await apiClient.POST("/api/support/contact", { body: data });
+      setIsSubmitted(true);
+    } catch (error) {
+      if (isApiError(error)) {
+        setSubmitError(error.message || "Failed to send message");
+        return;
+      }
+      if (error instanceof ApiError) {
+        setSubmitError(error.message || "Failed to send message");
+        return;
+      }
+      setSubmitError(error instanceof Error ? error.message : "Failed to send message");
+    }
+  }, []);
+
+  const form = useZodForm<PublicContactRequest>({
+    schema: publicContactRequestSchema,
+    initialValues: {
+      name: "",
+      email: "",
+      phone: "",
+      subject: "",
+      message: "",
+    },
+    onSubmit: handleSubmit,
+  });
+
+  if (isSubmitted) {
+    return (
+      <div className={cn("text-center py-12", className)}>
+        <div className="w-16 h-16 bg-success/10 rounded-full flex items-center justify-center mx-auto mb-4">
+          <CheckCircle className="h-8 w-8 text-success" />
+        </div>
+        <h3 className="text-2xl font-bold text-foreground mb-2">Message Sent!</h3>
+        <p className="text-muted-foreground mb-6">
+          Thank you for contacting us. We&apos;ll get back to you within 24 hours.
+        </p>
+        <div className="flex gap-3 justify-center">
+          <Button as="a" href="/" variant="outline" size="sm">
+            Back to Home
+          </Button>
+          <Button as="a" href="/services" size="sm">
+            Browse Services
+          </Button>
+        </div>
+      </div>
+    );
+  }
+
+  return (
+    <div className={cn("bg-white rounded-2xl border border-border/60 p-6", className)}>
+      {submitError && (
+        <AlertBanner variant="error" title="Error" className="mb-6">
+          {submitError}
+        </AlertBanner>
+      )}
+
+      <form onSubmit={event => void form.handleSubmit(event)} className="space-y-5">
+        <div className="grid grid-cols-1 sm:grid-cols-2 gap-5">
+          <FormField
+            label="Name"
+            error={form.touched["name"] ? form.errors["name"] : undefined}
+            required
+          >
+            <Input
+              value={form.values.name}
+              onChange={e => form.setValue("name", e.target.value)}
+              onBlur={() => form.setTouchedField("name")}
+              placeholder="Your name"
+              className="bg-muted/20"
+            />
+          </FormField>
+
+          <FormField
+            label="Email"
+            error={form.touched["email"] ? form.errors["email"] : undefined}
+            required
+          >
+            <Input
+              type="email"
+              value={form.values.email}
+              onChange={e => form.setValue("email", e.target.value)}
+              onBlur={() => form.setTouchedField("email")}
+              placeholder="your@email.com"
+              className="bg-muted/20"
+            />
+          </FormField>
+        </div>
+
+        <div className="grid grid-cols-1 sm:grid-cols-2 gap-5">
+          <FormField label="Phone" error={form.touched["phone"] ? form.errors["phone"] : undefined}>
+            <Input
+              value={form.values.phone ?? ""}
+              onChange={e => form.setValue("phone", e.target.value)}
+              onBlur={() => form.setTouchedField("phone")}
+              placeholder="+81 90-1234-5678"
+              className="bg-muted/20"
+            />
+          </FormField>
+
+          <FormField
+            label="Subject"
+            error={form.touched["subject"] ? form.errors["subject"] : undefined}
+            required
+          >
+            <Input
+              value={form.values.subject}
+              onChange={e => form.setValue("subject", e.target.value)}
+              onBlur={() => form.setTouchedField("subject")}
+              placeholder="How can we help?"
+              className="bg-muted/20"
+            />
+          </FormField>
+        </div>
+
+        <FormField
+          label="Message"
+          error={form.touched["message"] ? form.errors["message"] : undefined}
+          required
+        >
+          <textarea
+            className="flex min-h-[120px] w-full rounded-lg border border-input bg-muted/20 px-4 py-3 text-foreground placeholder:text-muted-foreground focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary focus-visible:border-transparent disabled:cursor-not-allowed disabled:opacity-50 transition-colors resize-y text-sm"
+            value={form.values.message}
+            onChange={e => form.setValue("message", e.target.value)}
+            onBlur={() => form.setTouchedField("message")}
+            placeholder="Tell us more about your inquiry..."
+            rows={4}
+          />
+        </FormField>
+
+        <Button
+          type="submit"
+          className="w-full"
+          size="lg"
+          disabled={form.isSubmitting}
+          isLoading={form.isSubmitting}
+          loadingText="Sending..."
+        >
+          Send Message
+        </Button>
+      </form>
+
+      <p className="text-xs text-muted-foreground mt-4 pt-4 border-t border-border/60">
+        By submitting, you agree to our{" "}
+        <Link href="#" className="text-primary hover:underline">
+          Privacy Policy
+        </Link>
+        . We typically respond within 24 hours.
+      </p>
+    </div>
+  );
+}
diff --git a/apps/portal/src/features/support/components/index.ts b/apps/portal/src/features/support/components/index.ts
new file mode 100644
index 00000000..2f926e65
--- /dev/null
+++ b/apps/portal/src/features/support/components/index.ts
@@ -0,0 +1 @@
+export { ContactForm } from "./ContactForm";
diff --git a/apps/portal/src/features/support/views/PublicContactView.tsx b/apps/portal/src/features/support/views/PublicContactView.tsx
index 29d81178..b2fe1c1a 100644
--- a/apps/portal/src/features/support/views/PublicContactView.tsx
+++ b/apps/portal/src/features/support/views/PublicContactView.tsx
@@ -1,170 +1,67 @@
 "use client";
 
-import { useState, useCallback } from "react";
-import Link from "next/link";
-import { Button, Input } from "@/components/atoms";
-import { FormField } from "@/components/molecules/FormField/FormField";
-import { AlertBanner } from "@/components/molecules/AlertBanner/AlertBanner";
-import { useZodForm } from "@/shared/hooks";
-import {
-  Mail,
-  CheckCircle,
-  MapPin,
-  Phone,
-  MessageSquare,
-  ChevronDown,
-  Clock,
-  HelpCircle,
-  Send,
-  ExternalLink,
-} from "lucide-react";
-import {
-  publicContactRequestSchema,
-  type PublicContactRequest,
-} from "@customer-portal/domain/support";
-import { apiClient, ApiError, isApiError } from "@/core/api";
-import { cn } from "@/shared/utils";
-
-const FAQ_ITEMS = [
-  {
-    question: "Sample Question 1?",
-    answer:
-      "This is a sample answer for frequently asked question 1. Replace this with actual content when available.",
-  },
-  {
-    question: "Sample Question 2?",
-    answer:
-      "This is a sample answer for frequently asked question 2. Replace this with actual content when available.",
-  },
-  {
-    question: "Sample Question 3?",
-    answer:
-      "This is a sample answer for frequently asked question 3. Replace this with actual content when available.",
-  },
-  {
-    question: "Sample Question 4?",
-    answer:
-      "This is a sample answer for frequently asked question 4. Replace this with actual content when available.",
-  },
-  {
-    question: "Sample Question 5?",
-    answer:
-      "This is a sample answer for frequently asked question 5. Replace this with actual content when available.",
-  },
-];
+import { Mail, MapPin, Phone, MessageSquare, Clock, Send, ExternalLink } from "lucide-react";
+import { ContactForm } from "@/features/support/components";
 
 /**
- * PublicContactView - Combined Support & Contact page
+ * PublicContactView - Focused contact page with form + sidebar info
  */
 export function PublicContactView() {
-  const [isSubmitted, setIsSubmitted] = useState(false);
-  const [submitError, setSubmitError] = useState<string | null>(null);
-  const [expandedFaq, setExpandedFaq] = useState<number | null>(null);
-
-  const handleSubmit = useCallback(async (data: PublicContactRequest) => {
-    setSubmitError(null);
-
-    try {
-      await apiClient.POST("/api/support/contact", { body: data });
-      setIsSubmitted(true);
-    } catch (error) {
-      if (isApiError(error)) {
-        setSubmitError(error.message || "Failed to send message");
-        return;
-      }
-      if (error instanceof ApiError) {
-        setSubmitError(error.message || "Failed to send message");
-        return;
-      }
-      setSubmitError(error instanceof Error ? error.message : "Failed to send message");
-    }
-  }, []);
-
-  const form = useZodForm<PublicContactRequest>({
-    schema: publicContactRequestSchema,
-    initialValues: {
-      name: "",
-      email: "",
-      phone: "",
-      subject: "",
-      message: "",
-    },
-    onSubmit: handleSubmit,
-  });
-
-  if (isSubmitted) {
-    return (
-      <div className="max-w-lg mx-auto text-center py-16">
-        <div className="w-20 h-20 bg-success/10 rounded-full flex items-center justify-center mx-auto mb-6">
-          <CheckCircle className="h-10 w-10 text-success" />
-        </div>
-        <h1 className="text-3xl font-bold text-foreground mb-3">Message Sent!</h1>
-        <p className="text-muted-foreground mb-8 text-lg">
-          Thank you for contacting us. We&apos;ll get back to you within 24 hours.
-        </p>
-        <div className="flex gap-4 justify-center">
-          <Button as="a" href="/" variant="outline">
-            Back to Home
-          </Button>
-          <Button as="a" href="/services">
-            Browse Services
-          </Button>
-        </div>
-      </div>
-    );
-  }
-
   return (
     <div className="max-w-6xl mx-auto px-4 pb-0">
       {/* Header */}
       <div className="text-center mb-12 pt-8">
         <div className="inline-flex items-center justify-center w-16 h-16 bg-primary/10 rounded-2xl mb-4 text-primary">
-          <HelpCircle className="h-8 w-8" />
+          <Send className="h-8 w-8" />
         </div>
         <h1 className="text-4xl sm:text-5xl font-extrabold text-foreground mb-4 tracking-tight">
-          We Speak Your Language
+          Get in Touch
         </h1>
         <p className="text-lg text-muted-foreground max-w-2xl mx-auto leading-relaxed">
-          Have a question about our services? Our English-speaking team is here to help. No Japanese
-          required. Reach out through any channel below.
+          Our English-speaking team is here to help. Fill out the form below or reach us through any
+          of the channels listed.
         </p>
       </div>
 
-      {/* Quick Contact Options */}
-      <div className="grid grid-cols-1 md:grid-cols-3 gap-4 mb-12">
-        {/* Phone */}
-        <a
-          href="tel:0120-660-470"
-          className="group bg-white rounded-2xl border border-border/60 p-6 hover:border-primary/40 hover:shadow-md transition-all duration-200"
-        >
-          <div className="flex items-center gap-4">
-            <div className="h-12 w-12 rounded-xl bg-primary/10 flex items-center justify-center text-primary group-hover:bg-primary group-hover:text-white transition-colors">
-              <Phone className="h-6 w-6" />
+      {/* Two-column layout: Form + Sidebar */}
+      <div className="grid grid-cols-1 lg:grid-cols-3 gap-10 mb-16">
+        {/* Contact Form - takes 2/3 width */}
+        <div className="lg:col-span-2">
+          <ContactForm />
+        </div>
+
+        {/* Sidebar - takes 1/3 width */}
+        <div className="space-y-6">
+          {/* Phone */}
+          <a
+            href="tel:0120-660-470"
+            className="group flex items-center gap-4 bg-white rounded-2xl border border-border/60 p-5 hover:border-primary/40 hover:shadow-md transition-all duration-200"
+          >
+            <div className="h-11 w-11 rounded-xl bg-primary/10 flex items-center justify-center text-primary group-hover:bg-primary group-hover:text-white transition-colors shrink-0">
+              <Phone className="h-5 w-5" />
             </div>
             <div>
-              <h3 className="font-bold text-foreground group-hover:text-primary transition-colors">
+              <h3 className="font-bold text-foreground text-sm group-hover:text-primary transition-colors">
                 Call Us
               </h3>
-              <p className="text-lg font-bold text-primary">0120-660-470</p>
+              <p className="text-base font-bold text-primary">0120-660-470</p>
               <p className="text-xs text-muted-foreground">Toll-free in Japan</p>
             </div>
-          </div>
-        </a>
+          </a>
 
-        {/* Chat */}
-        <button
-          type="button"
-          onClick={() => {
-            /* Trigger chat */
-          }}
-          className="group bg-white rounded-2xl border border-border/60 p-6 hover:border-blue-500/40 hover:shadow-md transition-all duration-200 text-left"
-        >
-          <div className="flex items-center gap-4">
-            <div className="h-12 w-12 rounded-xl bg-blue-500/10 flex items-center justify-center text-blue-500 group-hover:bg-blue-500 group-hover:text-white transition-colors">
-              <MessageSquare className="h-6 w-6" />
+          {/* Live Chat */}
+          <button
+            type="button"
+            onClick={() => {
+              /* Trigger chat */
+            }}
+            className="group flex items-center gap-4 bg-white rounded-2xl border border-border/60 p-5 hover:border-blue-500/40 hover:shadow-md transition-all duration-200 text-left w-full"
+          >
+            <div className="h-11 w-11 rounded-xl bg-blue-500/10 flex items-center justify-center text-blue-500 group-hover:bg-blue-500 group-hover:text-white transition-colors shrink-0">
+              <MessageSquare className="h-5 w-5" />
             </div>
             <div>
-              <h3 className="font-bold text-foreground group-hover:text-blue-500 transition-colors">
+              <h3 className="font-bold text-foreground text-sm group-hover:text-blue-500 transition-colors">
                 Live Chat
               </h3>
               <div className="flex items-center gap-2">
@@ -175,195 +72,60 @@ export function PublicContactView() {
                 <span className="text-sm text-muted-foreground">Available now</span>
               </div>
             </div>
-          </div>
-        </button>
+          </button>
 
-        {/* Email */}
-        <a
-          href="mailto:support@assist-solutions.jp"
-          className="group bg-white rounded-2xl border border-border/60 p-6 hover:border-emerald-500/40 hover:shadow-md transition-all duration-200"
-        >
-          <div className="flex items-center gap-4">
-            <div className="h-12 w-12 rounded-xl bg-emerald-500/10 flex items-center justify-center text-emerald-500 group-hover:bg-emerald-500 group-hover:text-white transition-colors">
-              <Mail className="h-6 w-6" />
+          {/* Email */}
+          <a
+            href="mailto:support@assist-solutions.jp"
+            className="group flex items-center gap-4 bg-white rounded-2xl border border-border/60 p-5 hover:border-emerald-500/40 hover:shadow-md transition-all duration-200"
+          >
+            <div className="h-11 w-11 rounded-xl bg-emerald-500/10 flex items-center justify-center text-emerald-500 group-hover:bg-emerald-500 group-hover:text-white transition-colors shrink-0">
+              <Mail className="h-5 w-5" />
             </div>
             <div>
-              <h3 className="font-bold text-foreground group-hover:text-emerald-500 transition-colors">
+              <h3 className="font-bold text-foreground text-sm group-hover:text-emerald-500 transition-colors">
                 Email Us
               </h3>
               <p className="text-sm text-muted-foreground">support@assist-solutions.jp</p>
             </div>
+          </a>
+
+          {/* Business Hours */}
+          <div className="bg-muted/30 rounded-2xl p-5">
+            <div className="flex items-center gap-3 mb-3">
+              <Clock className="h-5 w-5 text-muted-foreground" />
+              <h3 className="font-bold text-foreground text-sm">Business Hours</h3>
+            </div>
+            <p className="text-sm text-muted-foreground">Mon - Fri, 9:30 AM - 6:00 PM JST</p>
           </div>
-        </a>
-      </div>
 
-      {/* Business Hours Banner */}
-      <div className="bg-muted/30 rounded-xl p-4 mb-12 flex items-center justify-center gap-3 text-sm">
-        <Clock className="h-4 w-4 text-muted-foreground" />
-        <span className="text-muted-foreground">
-          <span className="font-medium text-foreground">Business Hours:</span> Mon - Fri, 9:30 AM -
-          6:00 PM JST
-        </span>
-      </div>
-
-      <div className="grid grid-cols-1 lg:grid-cols-2 gap-10 mb-16">
-        {/* FAQ Section */}
-        <div>
-          <h2 className="text-2xl font-bold text-foreground mb-6 flex items-center gap-2">
-            <HelpCircle className="h-6 w-6 text-primary" />
-            Frequently Asked Questions
-          </h2>
-          <div className="space-y-3">
-            {FAQ_ITEMS.map((item, index) => {
-              const isExpanded = expandedFaq === index;
-              return (
-                <div
-                  key={index}
-                  className="bg-white rounded-xl border border-border/60 overflow-hidden"
-                >
-                  <button
-                    type="button"
-                    onClick={() => setExpandedFaq(isExpanded ? null : index)}
-                    className="w-full flex items-center justify-between p-4 text-left hover:bg-muted/30 transition-colors"
-                  >
-                    <span className="font-medium text-foreground text-sm pr-4">
-                      {item.question}
-                    </span>
-                    <ChevronDown
-                      className={cn(
-                        "h-4 w-4 text-muted-foreground flex-shrink-0 transition-transform",
-                        isExpanded && "rotate-180"
-                      )}
-                    />
-                  </button>
-                  {isExpanded && (
-                    <div className="px-4 pb-4">
-                      <p className="text-sm text-muted-foreground leading-relaxed">{item.answer}</p>
-                    </div>
-                  )}
-                </div>
-              );
-            })}
-          </div>
-        </div>
-
-        {/* Contact Form */}
-        <div>
-          <h2 className="text-2xl font-bold text-foreground mb-6 flex items-center gap-2">
-            <Send className="h-6 w-6 text-primary" />
-            Send a Message
-          </h2>
-          <div className="bg-white rounded-2xl border border-border/60 p-6">
-            {submitError && (
-              <AlertBanner variant="error" title="Error" className="mb-6">
-                {submitError}
-              </AlertBanner>
-            )}
-
-            <form onSubmit={event => void form.handleSubmit(event)} className="space-y-5">
-              <div className="grid grid-cols-1 sm:grid-cols-2 gap-5">
-                <FormField
-                  label="Name"
-                  error={form.touched["name"] ? form.errors["name"] : undefined}
-                  required
-                >
-                  <Input
-                    value={form.values.name}
-                    onChange={e => form.setValue("name", e.target.value)}
-                    onBlur={() => form.setTouchedField("name")}
-                    placeholder="Your name"
-                    className="bg-muted/20"
-                  />
-                </FormField>
-
-                <FormField
-                  label="Email"
-                  error={form.touched["email"] ? form.errors["email"] : undefined}
-                  required
-                >
-                  <Input
-                    type="email"
-                    value={form.values.email}
-                    onChange={e => form.setValue("email", e.target.value)}
-                    onBlur={() => form.setTouchedField("email")}
-                    placeholder="your@email.com"
-                    className="bg-muted/20"
-                  />
-                </FormField>
-              </div>
-
-              <div className="grid grid-cols-1 sm:grid-cols-2 gap-5">
-                <FormField
-                  label="Phone"
-                  error={form.touched["phone"] ? form.errors["phone"] : undefined}
-                >
-                  <Input
-                    value={form.values.phone ?? ""}
-                    onChange={e => form.setValue("phone", e.target.value)}
-                    onBlur={() => form.setTouchedField("phone")}
-                    placeholder="+81 90-1234-5678"
-                    className="bg-muted/20"
-                  />
-                </FormField>
-
-                <FormField
-                  label="Subject"
-                  error={form.touched["subject"] ? form.errors["subject"] : undefined}
-                  required
-                >
-                  <Input
-                    value={form.values.subject}
-                    onChange={e => form.setValue("subject", e.target.value)}
-                    onBlur={() => form.setTouchedField("subject")}
-                    placeholder="How can we help?"
-                    className="bg-muted/20"
-                  />
-                </FormField>
-              </div>
-
-              <FormField
-                label="Message"
-                error={form.touched["message"] ? form.errors["message"] : undefined}
-                required
-              >
-                <textarea
-                  className="flex min-h-[120px] w-full rounded-lg border border-input bg-muted/20 px-4 py-3 text-foreground placeholder:text-muted-foreground focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary focus-visible:border-transparent disabled:cursor-not-allowed disabled:opacity-50 transition-colors resize-y text-sm"
-                  value={form.values.message}
-                  onChange={e => form.setValue("message", e.target.value)}
-                  onBlur={() => form.setTouchedField("message")}
-                  placeholder="Tell us more about your inquiry..."
-                  rows={4}
-                />
-              </FormField>
-
-              <Button
-                type="submit"
-                className="w-full"
-                size="lg"
-                disabled={form.isSubmitting}
-                isLoading={form.isSubmitting}
-                loadingText="Sending..."
-              >
-                Send Message
-              </Button>
-            </form>
-
-            <p className="text-xs text-muted-foreground mt-4 pt-4 border-t border-border/60">
-              By submitting, you agree to our{" "}
-              <Link href="#" className="text-primary hover:underline">
-                Privacy Policy
-              </Link>
-              . We typically respond within 24 hours.
+          {/* Office Location */}
+          <div className="bg-white rounded-2xl border border-border/60 p-5">
+            <div className="flex items-center gap-3 mb-3">
+              <MapPin className="h-5 w-5 text-primary" />
+              <h3 className="font-bold text-foreground text-sm">Our Office</h3>
+            </div>
+            <address className="text-sm text-muted-foreground leading-relaxed not-italic mb-3">
+              3F Azabu Maruka Bldg., 3-8-2 Higashi Azabu,
+              <br />
+              Minato-ku, Tokyo 106-0044
+            </address>
+            <p className="text-xs text-muted-foreground mb-3">
+              5 min walk from Exit 6, Azabu-Juban Station
             </p>
+            <a
+              href="https://www.google.com/maps/dir//Assist+Solutions+Corp,+3-8-2+Higashi+Azabu,+Minato-ku,+Tokyo"
+              target="_blank"
+              rel="noopener noreferrer"
+              className="inline-flex items-center gap-1.5 text-primary text-sm font-medium hover:underline"
+            >
+              Get Directions
+              <ExternalLink className="h-3.5 w-3.5" />
+            </a>
           </div>
-        </div>
-      </div>
 
-      {/* Office Location */}
-      <div className="bg-white rounded-2xl border border-border/60 overflow-hidden">
-        <div className="grid grid-cols-1 lg:grid-cols-2">
-          {/* Map */}
-          <div className="h-[300px] lg:h-auto">
+          {/* Small Map */}
+          <div className="rounded-2xl overflow-hidden border border-border/60 h-[200px]">
             <iframe
               title="Assist Solutions Corp Office"
               src="https://www.google.com/maps?q=Assist+Solutions+Corp,+3-8-2+Higashi+Azabu,+Minato-ku,+Tokyo&output=embed"
@@ -373,82 +135,8 @@ export function PublicContactView() {
               referrerPolicy="no-referrer-when-downgrade"
             />
           </div>
-
-          {/* Address Info */}
-          <div className="p-8">
-            <div className="flex items-center gap-3 mb-6">
-              <div className="h-12 w-12 rounded-xl bg-primary/10 flex items-center justify-center text-primary">
-                <MapPin className="h-6 w-6" />
-              </div>
-              <div>
-                <h2 className="text-xl font-bold text-foreground">Visit Our Office</h2>
-                <p className="text-sm text-muted-foreground">
-                  Walk-ins welcome during business hours
-                </p>
-              </div>
-            </div>
-
-            <div className="space-y-6">
-              <div>
-                <h3 className="text-sm font-semibold text-muted-foreground uppercase tracking-wider mb-2">
-                  Address
-                </h3>
-                <address className="text-foreground leading-relaxed not-italic">
-                  3F Azabu Maruka Bldg., 3-8-2 Higashi Azabu,
-                  <br />
-                  Minato-ku, Tokyo 106-0044
-                </address>
-              </div>
-
-              <div>
-                <h3 className="text-sm font-semibold text-muted-foreground uppercase tracking-wider mb-2">
-                  Contact
-                </h3>
-                <p className="text-foreground">
-                  Tel: 03-3560-1006
-                  <br />
-                  Fax: 03-3560-1007
-                </p>
-              </div>
-
-              <div>
-                <h3 className="text-sm font-semibold text-muted-foreground uppercase tracking-wider mb-2">
-                  Access
-                </h3>
-                <p className="text-sm text-muted-foreground leading-relaxed">
-                  5 min walk from Exit 6 of Azabu-Juban Station
-                  <br />
-                  (Subway Oedo Line / Nanboku Line)
-                </p>
-              </div>
-
-              <a
-                href="https://www.google.com/maps/dir//Assist+Solutions+Corp,+3-8-2+Higashi+Azabu,+Minato-ku,+Tokyo"
-                target="_blank"
-                rel="noopener noreferrer"
-                className="inline-flex items-center gap-2 text-primary font-medium hover:underline"
-              >
-                Get Directions
-                <ExternalLink className="h-4 w-4" />
-              </a>
-            </div>
-          </div>
         </div>
       </div>
-
-      {/* Existing Customer CTA */}
-      <div className="text-center mt-12 pt-8 border-t border-border/60">
-        <p className="text-muted-foreground">
-          Already have an account?{" "}
-          <Link
-            href="/auth/login"
-            className="font-semibold text-primary hover:text-primary/80 hover:underline transition-colors"
-          >
-            Sign in
-          </Link>{" "}
-          to access your dashboard and support tickets.
-        </p>
-      </div>
     </div>
   );
 }
diff --git a/apps/portal/src/features/support/views/PublicSupportView.tsx b/apps/portal/src/features/support/views/PublicSupportView.tsx
index 44b7a546..7b069d41 100644
--- a/apps/portal/src/features/support/views/PublicSupportView.tsx
+++ b/apps/portal/src/features/support/views/PublicSupportView.tsx
@@ -1,116 +1,270 @@
 "use client";
 
+import { useState } from "react";
+import Image from "next/image";
 import Link from "next/link";
-import { HelpCircle, MessageSquare, Mail, ChevronRight } from "lucide-react";
+import {
+  HelpCircle,
+  Wifi,
+  Smartphone,
+  Lock,
+  Building2,
+  CreditCard,
+  Wrench,
+  Download,
+  ChevronDown,
+  Send,
+} from "lucide-react";
+import { ContactForm } from "@/features/support/components";
+import { supportDownloads } from "@/features/landing-page/data";
+import { cn } from "@/shared/utils";
 
-const FAQ_ITEMS = [
+// =============================================================================
+// DATA
+// =============================================================================
+
+const KNOWLEDGE_BASE_CATEGORIES = [
   {
-    question: "Sample Question 1?",
-    answer:
-      "This is a sample answer for frequently asked question 1. Replace this with actual content when available.",
+    title: "Internet & Wi-Fi",
+    description: "Router setup, connection issues, speed troubleshooting",
+    icon: Wifi,
+    color: "text-blue-500",
+    bgColor: "bg-blue-500/10",
+    hoverBorder: "hover:border-blue-500/40",
   },
   {
-    question: "Sample Question 2?",
-    answer:
-      "This is a sample answer for frequently asked question 2. Replace this with actual content when available.",
+    title: "Phone & SIM",
+    description: "SIM activation, plan changes, number porting",
+    icon: Smartphone,
+    color: "text-green-500",
+    bgColor: "bg-green-500/10",
+    hoverBorder: "hover:border-green-500/40",
   },
   {
-    question: "Sample Question 3?",
-    answer:
-      "This is a sample answer for frequently asked question 3. Replace this with actual content when available.",
+    title: "VPN & Streaming",
+    description: "VPN router setup, streaming access, configuration",
+    icon: Lock,
+    color: "text-purple-500",
+    bgColor: "bg-purple-500/10",
+    hoverBorder: "hover:border-purple-500/40",
   },
   {
-    question: "Sample Question 4?",
-    answer:
-      "This is a sample answer for frequently asked question 4. Replace this with actual content when available.",
+    title: "Business Solutions",
+    description: "Office networks, dedicated lines, enterprise support",
+    icon: Building2,
+    color: "text-orange-500",
+    bgColor: "bg-orange-500/10",
+    hoverBorder: "hover:border-orange-500/40",
+  },
+  {
+    title: "Billing & Account",
+    description: "Invoices, payments, account changes, contracts",
+    icon: CreditCard,
+    color: "text-pink-500",
+    bgColor: "bg-pink-500/10",
+    hoverBorder: "hover:border-pink-500/40",
+  },
+  {
+    title: "General Tech Support",
+    description: "Device help, software issues, general troubleshooting",
+    icon: Wrench,
+    color: "text-amber-500",
+    bgColor: "bg-amber-500/10",
+    hoverBorder: "hover:border-amber-500/40",
   },
 ];
 
+const FAQ_ITEMS = [
+  {
+    question: "How do I set up my internet router?",
+    answer:
+      "After your installation appointment, connect the provided router to the NTT ONU device using the included LAN cable. Power on the router and connect to the Wi-Fi network using the credentials on the router label. If you need help, contact our support team or use our remote support tools.",
+  },
+  {
+    question: "How do I activate my SIM card?",
+    answer:
+      "Insert the SIM card into your unlocked phone. You should receive a confirmation email with APN settings. Go to Settings > Mobile Data > APN and enter the provided settings. Restart your phone and you should be connected within a few minutes.",
+  },
+  {
+    question: "What payment methods do you accept?",
+    answer:
+      "We accept major credit cards (Visa, Mastercard, American Express), bank transfers, and convenience store payments. Foreign credit cards are accepted for all our services.",
+  },
+  {
+    question: "How do I contact support outside business hours?",
+    answer:
+      "You can send us an email or submit a contact form at any time — we'll respond within 24 hours on the next business day. For urgent issues, our live chat may have extended availability.",
+  },
+  {
+    question: "Can I change my plan after signing up?",
+    answer:
+      "Yes, you can change your plan at any time. Contact our support team and we'll help you switch to a plan that better fits your needs. Changes typically take effect from the next billing cycle.",
+  },
+];
+
+// =============================================================================
+// COMPONENT
+// =============================================================================
+
 /**
- * PublicSupportView - Public FAQ and support landing page
+ * PublicSupportView - Self-service support hub
  */
 export function PublicSupportView() {
+  const [expandedFaq, setExpandedFaq] = useState<number | null>(null);
+
   return (
-    <div className="max-w-4xl mx-auto space-y-16">
+    <div className="max-w-6xl mx-auto px-4 pb-0">
       {/* Header */}
-      <div className="text-center space-y-4">
-        <div className="inline-flex items-center justify-center w-16 h-16 bg-primary/10 rounded-2xl mb-2 text-primary">
+      <div className="text-center mb-12 pt-8">
+        <div className="inline-flex items-center justify-center w-16 h-16 bg-primary/10 rounded-2xl mb-4 text-primary">
           <HelpCircle className="h-8 w-8" />
         </div>
-        <h1 className="text-3xl font-bold text-foreground">How Can We Help?</h1>
-        <p className="text-lg text-muted-foreground max-w-2xl mx-auto">
-          Questions about our services? Our English-speaking team is ready to assist. Find answers
-          below or reach out directly.
+        <h1 className="text-4xl sm:text-5xl font-extrabold text-foreground mb-4 tracking-tight">
+          How Can We Help?
+        </h1>
+        <p className="text-lg text-muted-foreground max-w-2xl mx-auto leading-relaxed">
+          Find answers, download remote support tools, or send us a message. Our English-speaking
+          team is ready to assist.
         </p>
       </div>
 
-      {/* Contact Options */}
-      <div className="grid grid-cols-1 md:grid-cols-2 gap-6">
-        <Link
-          href="/contact"
-          className="group bg-card rounded-2xl border border-border p-6 hover:border-primary/50 hover:shadow-md transition-all duration-300"
-        >
-          <div className="flex items-start gap-4">
-            <div className="w-12 h-12 bg-primary/10 rounded-xl flex items-center justify-center flex-shrink-0 text-primary">
-              <Mail className="h-6 w-6" />
-            </div>
-            <div className="flex-1 min-w-0">
-              <h3 className="font-semibold text-foreground group-hover:text-primary transition-colors">
-                Send us a message
-              </h3>
-              <p className="text-sm text-muted-foreground mt-1.5 leading-relaxed">
-                Fill out our contact form and we'll get back to you within 24 hours.
-              </p>
-            </div>
-            <ChevronRight className="h-5 w-5 text-muted-foreground group-hover:text-primary transition-colors mt-1" />
-          </div>
-        </Link>
-
-        <a
-          href="mailto:support@assist-solutions.jp"
-          className="group bg-card rounded-2xl border border-border p-6 hover:border-primary/50 hover:shadow-md transition-all duration-300"
-        >
-          <div className="flex items-start gap-4">
-            <div className="w-12 h-12 bg-blue-500/10 rounded-xl flex items-center justify-center flex-shrink-0 text-blue-500">
-              <MessageSquare className="h-6 w-6" />
-            </div>
-            <div className="flex-1 min-w-0">
-              <h3 className="font-semibold text-foreground group-hover:text-primary transition-colors">
-                Email Support
-              </h3>
-              <p className="text-sm text-muted-foreground mt-1.5 leading-relaxed truncate">
-                support@assist-solutions.jp
-              </p>
-            </div>
-            <ChevronRight className="h-5 w-5 text-muted-foreground group-hover:text-primary transition-colors mt-1" />
-          </div>
-        </a>
-      </div>
-
-      {/* FAQ Section */}
-      <div className="space-y-6">
-        <h2 className="text-2xl font-semibold text-foreground text-center">
-          Frequently Asked Questions
-        </h2>
-        <div className="bg-card rounded-2xl border border-border divide-y divide-border">
-          {FAQ_ITEMS.map((item, index) => (
-            <details key={index} className="group">
-              <summary className="flex items-center justify-between cursor-pointer list-none p-6 hover:bg-muted/30 transition-colors">
-                <span className="font-medium text-foreground pr-4 group-hover:text-primary transition-colors">
-                  {item.question}
-                </span>
-                <ChevronRight className="h-5 w-5 text-muted-foreground group-open:rotate-90 transition-transform flex-shrink-0" />
-              </summary>
-              <div className="px-6 pb-6 pt-0">
-                <p className="text-muted-foreground text-sm leading-relaxed">{item.answer}</p>
+      {/* Knowledge Base Categories */}
+      <section className="mb-16">
+        <h2 className="text-2xl font-bold text-foreground mb-6 text-center">Browse by Topic</h2>
+        <div className="grid grid-cols-1 sm:grid-cols-2 lg:grid-cols-3 gap-4">
+          {KNOWLEDGE_BASE_CATEGORIES.map(category => {
+            const Icon = category.icon;
+            return (
+              <div
+                key={category.title}
+                className={cn(
+                  "bg-white rounded-2xl border border-border/60 p-6 transition-all duration-200 hover:shadow-md",
+                  category.hoverBorder
+                )}
+              >
+                <div className="flex items-start gap-4">
+                  <div
+                    className={cn(
+                      "h-11 w-11 rounded-xl flex items-center justify-center shrink-0",
+                      category.bgColor,
+                      category.color
+                    )}
+                  >
+                    <Icon className="h-5 w-5" />
+                  </div>
+                  <div>
+                    <h3 className="font-bold text-foreground text-sm mb-1">{category.title}</h3>
+                    <p className="text-sm text-muted-foreground leading-relaxed">
+                      {category.description}
+                    </p>
+                  </div>
+                </div>
               </div>
-            </details>
+            );
+          })}
+        </div>
+      </section>
+
+      {/* Remote Support Tools */}
+      <section className="mb-16">
+        <h2 className="text-2xl font-bold text-foreground mb-2 text-center">
+          Remote Support Tools
+        </h2>
+        <p className="text-muted-foreground text-center mb-6">
+          Download one of these tools so our technicians can assist you remotely.
+        </p>
+        <div className="grid grid-cols-1 md:grid-cols-2 gap-6">
+          {supportDownloads.map(tool => (
+            <a
+              key={tool.title}
+              href={tool.href}
+              target="_blank"
+              rel="noopener noreferrer"
+              className="group bg-white rounded-2xl border border-border/60 p-6 hover:border-primary/40 hover:shadow-md transition-all duration-200"
+            >
+              <div className="flex items-start gap-5">
+                <div className="w-16 h-16 rounded-xl bg-muted/30 flex items-center justify-center shrink-0 overflow-hidden">
+                  <Image
+                    src={tool.image}
+                    alt={tool.title}
+                    width={48}
+                    height={48}
+                    className="object-contain"
+                  />
+                </div>
+                <div className="flex-1 min-w-0">
+                  <div className="flex items-center gap-2 mb-1">
+                    <h3 className="font-bold text-foreground group-hover:text-primary transition-colors">
+                      {tool.title}
+                    </h3>
+                    <Download className="h-4 w-4 text-muted-foreground group-hover:text-primary transition-colors" />
+                  </div>
+                  <p className="text-sm text-muted-foreground leading-relaxed mb-2">
+                    {tool.description}
+                  </p>
+                  <p className="text-xs font-medium text-primary">{tool.useCase}</p>
+                </div>
+              </div>
+            </a>
           ))}
         </div>
-      </div>
+      </section>
 
-      {/* Existing Customer */}
-      <div className="text-center pt-8 border-t border-border">
+      {/* FAQ */}
+      <section className="mb-16">
+        <h2 className="text-2xl font-bold text-foreground mb-6 text-center flex items-center justify-center gap-2">
+          Frequently Asked Questions
+        </h2>
+        <div className="max-w-3xl mx-auto space-y-3">
+          {FAQ_ITEMS.map((item, index) => {
+            const isExpanded = expandedFaq === index;
+            return (
+              <div
+                key={index}
+                className="bg-white rounded-xl border border-border/60 overflow-hidden"
+              >
+                <button
+                  type="button"
+                  onClick={() => setExpandedFaq(isExpanded ? null : index)}
+                  className="w-full flex items-center justify-between p-4 text-left hover:bg-muted/30 transition-colors"
+                >
+                  <span className="font-medium text-foreground text-sm pr-4">{item.question}</span>
+                  <ChevronDown
+                    className={cn(
+                      "h-4 w-4 text-muted-foreground flex-shrink-0 transition-transform",
+                      isExpanded && "rotate-180"
+                    )}
+                  />
+                </button>
+                {isExpanded && (
+                  <div className="px-4 pb-4">
+                    <p className="text-sm text-muted-foreground leading-relaxed">{item.answer}</p>
+                  </div>
+                )}
+              </div>
+            );
+          })}
+        </div>
+      </section>
+
+      {/* Contact Form Fallback */}
+      <section className="mb-12">
+        <div className="text-center mb-6">
+          <div className="inline-flex items-center justify-center w-12 h-12 bg-primary/10 rounded-xl mb-3 text-primary">
+            <Send className="h-6 w-6" />
+          </div>
+          <h2 className="text-2xl font-bold text-foreground">Still Need Help?</h2>
+          <p className="text-muted-foreground mt-1">
+            Send us a message and we&apos;ll get back to you within 24 hours.
+          </p>
+        </div>
+        <div className="max-w-2xl mx-auto">
+          <ContactForm />
+        </div>
+      </section>
+
+      {/* Existing Customer CTA */}
+      <div className="text-center pt-8 border-t border-border/60">
         <p className="text-muted-foreground">
           Already have an account?{" "}
           <Link
@@ -119,7 +273,7 @@ export function PublicSupportView() {
           >
             Sign in
           </Link>{" "}
-          to access your dashboard and support cases.
+          to access your dashboard and support tickets.
         </p>
       </div>
     </div>
diff --git a/apps/portal/src/features/support/views/index.ts b/apps/portal/src/features/support/views/index.ts
index 4c038ea8..3d10f8fe 100644
--- a/apps/portal/src/features/support/views/index.ts
+++ b/apps/portal/src/features/support/views/index.ts
@@ -2,3 +2,5 @@ export * from "./NewSupportCaseView";
 export * from "./SupportCasesView";
 export * from "./SupportCaseDetailView";
 export * from "./SupportHomeView";
+export * from "./PublicContactView";
+export * from "./PublicSupportView";
diff --git a/apps/portal/src/styles/utilities.css b/apps/portal/src/styles/utilities.css
index b932fed1..26a4ee4c 100644
--- a/apps/portal/src/styles/utilities.css
+++ b/apps/portal/src/styles/utilities.css
@@ -162,6 +162,17 @@
   letter-spacing: var(--cp-tracking-tight);
 }
 
+/* Semantic heading presets — composite utilities for common heading patterns.
+   Use these instead of manually combining text-display-* + font-* + leading-*. */
+
+@utility text-section-heading {
+  font-size: var(--cp-text-display-sm);
+  font-family: var(--font-display);
+  font-weight: var(--cp-font-semibold);
+  line-height: var(--cp-leading-tight);
+  letter-spacing: var(--cp-tracking-tight);
+}
+
 @layer utilities {
   /* ===== PAGE ENTRANCE ANIMATIONS ===== */
   .cp-animate-in {
diff --git a/docs/plans/2026-03-04-public-pages-restructuring-design.md b/docs/plans/2026-03-04-public-pages-restructuring-design.md
new file mode 100644
index 00000000..34dcf0e5
--- /dev/null
+++ b/docs/plans/2026-03-04-public-pages-restructuring-design.md
@@ -0,0 +1,114 @@
+# Public Pages Restructuring Design
+
+**Date**: 2026-03-04
+**Scope**: Homepage hero update, Contact page cleanup, Support page creation, shared ContactForm component
+
+## Problem
+
+- Homepage hero text doesn't match desired branding ("A One Stop Solution for Your IT Needs")
+- Contact page mixes FAQ and contact form — unfocused
+- Support page is thin with placeholder content
+- Acronis/TeamViewer remote support tools are defined in data but not rendered anywhere
+- Contact form is hardcoded in PublicContactView — not reusable
+- `/help` just redirects to `/contact`, no dedicated support hub
+
+## Design
+
+### 1. Homepage (`/`)
+
+**Hero Section changes only** — rest of page (TrustStrip, ServicesGrid, WhyUsSection, CTABanner) stays as-is.
+
+- **Heading line 1**: "A One Stop Solution"
+- **Heading line 2** (primary color): "for Your IT Needs"
+- **Subtitle**: "From internet and mobile to VPN and on-site tech support — we handle it all in English so you don't have to."
+- **CTAs**: "Browse Services" (primary) + "Need Assistance?" (outline, links to `/contact`)
+
+### 2. Contact Page (`/contact`)
+
+Focused page for reaching a human. Two-column layout.
+
+**Left column — Contact Form**:
+
+- Reusable `ContactForm` component
+- Fields: Name, Email, Phone (optional), Subject, Message
+- Same Zod validation (`publicContactRequestSchema`)
+- Submit → POST `/api/support/contact` → success state
+
+**Right sidebar — Contact Info** (stacked cards):
+
+- Quick contact options: Phone (0120-660-470), Email (support@assist-solutions.jp), Live Chat
+- Business hours: Mon-Fri 9:30 AM - 6:00 PM JST
+- Office location: address, access info, "Get Directions" link
+- Small embedded Google Map
+
+**Removed from contact page**: FAQ section (moves to Support)
+
+### 3. Support Page (`/support`)
+
+Self-service support hub. Top-to-bottom flow.
+
+**Section 1: Header**
+
+- Icon + "How Can We Help?" heading
+- Subtitle about self-service and English support
+
+**Section 2: Knowledge Base Categories**
+
+- Grid of 6 category cards (2x3 on desktop, 1 col mobile):
+  - Internet & Wi-Fi
+  - Phone & SIM
+  - VPN & Streaming
+  - Business Solutions
+  - Billing & Account
+  - General Tech Support
+- Each card has icon, title, brief description
+- Cards can link to anchors or future article pages (placeholder for now)
+
+**Section 3: Remote Support Tools**
+
+- Uses existing `supportDownloads` data from `features/landing-page/data/services.tsx`
+- Two cards side-by-side: Acronis Quick Assist + TeamViewer QS
+- Each shows: logo image, title, description, use case, download link (external)
+
+**Section 4: FAQ**
+
+- Accordion-style FAQ items (moved from contact page)
+- Placeholder content for now, real content to be added later
+
+**Section 5: Contact Form Fallback**
+
+- "Still need help? Send us a message" heading
+- Reusable `ContactForm` component
+
+### 4. Shared ContactForm Component
+
+**Location**: `apps/portal/src/features/support/components/ContactForm.tsx`
+
+Extracted from current `PublicContactView`:
+
+- Same fields, same Zod schema, same API call
+- Accepts optional `className` prop
+- Self-contained: manages own submit state and success/error UI
+- Exported from `features/support/components/index.ts`
+
+## File Changes
+
+### New files
+
+- `features/support/components/ContactForm.tsx` — reusable form
+- `app/(public)/(site)/support/page.tsx` — support page route
+
+### Modified files
+
+- `features/landing-page/components/HeroSection.tsx` — new heading + subtitle
+- `features/support/views/PublicContactView.tsx` — two-column layout, remove FAQ, use ContactForm
+- `features/support/views/PublicSupportView.tsx` — full rewrite as support hub
+- `features/support/views/index.ts` — update exports if needed
+- `features/support/components/index.ts` — export ContactForm
+
+### Routing
+
+- `/` — homepage (updated hero)
+- `/contact` — contact page (cleaned up)
+- `/support` — new support hub page
+- `/help` — keep redirect to `/contact` (backwards compat)
diff --git a/docs/plans/2026-03-04-public-pages-restructuring-plan.md b/docs/plans/2026-03-04-public-pages-restructuring-plan.md
new file mode 100644
index 00000000..34e9c02c
--- /dev/null
+++ b/docs/plans/2026-03-04-public-pages-restructuring-plan.md
@@ -0,0 +1,883 @@
+# Public Pages Restructuring Implementation Plan
+
+> **For Claude:** REQUIRED SUB-SKILL: Use superpowers:executing-plans to implement this plan task-by-task.
+
+**Goal:** Restructure public pages — update homepage hero, extract reusable ContactForm, clean up Contact page (form + sidebar), create Support page (knowledge base categories, remote tools, FAQ, contact form fallback).
+
+**Architecture:** Extract shared ContactForm from PublicContactView into `features/support/components/`. Rewrite PublicContactView as focused two-column contact page. Rewrite PublicSupportView as self-service hub. Update HeroSection text. Add `/support` route.
+
+**Tech Stack:** Next.js 15, React 19, Tailwind CSS, shadcn/ui atoms, Zod validation, lucide-react icons
+
+---
+
+### Task 1: Update Homepage Hero Text
+
+**Files:**
+
+- Modify: `apps/portal/src/features/landing-page/components/HeroSection.tsx:42-49`
+
+**Step 1: Update the hero heading and subtitle**
+
+Change lines 42-49 in `HeroSection.tsx`:
+
+```tsx
+// OLD:
+<h1 className="text-4xl sm:text-5xl lg:text-6xl font-extrabold leading-tight text-foreground">
+  <span className="block">English IT Support</span>
+  <span className="block text-primary mt-2">for Expats in Japan</span>
+</h1>
+<p className="mt-6 text-base sm:text-lg text-muted-foreground leading-relaxed font-semibold max-w-2xl mx-auto">
+  No Japanese required. Get reliable internet, mobile, and VPN services with full English
+  support. Serving expats and international businesses for over 20 years.
+</p>
+
+// NEW:
+<h1 className="text-4xl sm:text-5xl lg:text-6xl font-extrabold leading-tight text-foreground">
+  <span className="block">A One Stop Solution</span>
+  <span className="block text-primary mt-2">for Your IT Needs</span>
+</h1>
+<p className="mt-6 text-base sm:text-lg text-muted-foreground leading-relaxed font-semibold max-w-2xl mx-auto">
+  From internet and mobile to VPN and on-site tech support — we handle it all in English so you don&apos;t have to.
+</p>
+```
+
+**Step 2: Verify no lint errors**
+
+Run: `pnpm lint --filter @customer-portal/portal`
+
+**Step 3: Commit**
+
+```
+feat: update homepage hero text to "A One Stop Solution for Your IT Needs"
+```
+
+---
+
+### Task 2: Extract Reusable ContactForm Component
+
+**Files:**
+
+- Create: `apps/portal/src/features/support/components/ContactForm.tsx`
+- Create: `apps/portal/src/features/support/components/index.ts`
+
+**Step 1: Create the ContactForm component**
+
+Create `apps/portal/src/features/support/components/ContactForm.tsx`:
+
+```tsx
+"use client";
+
+import { useState, useCallback } from "react";
+import Link from "next/link";
+import { Button, Input } from "@/components/atoms";
+import { FormField } from "@/components/molecules/FormField/FormField";
+import { AlertBanner } from "@/components/molecules/AlertBanner/AlertBanner";
+import { useZodForm } from "@/shared/hooks";
+import { CheckCircle } from "lucide-react";
+import {
+  publicContactRequestSchema,
+  type PublicContactRequest,
+} from "@customer-portal/domain/support";
+import { apiClient, ApiError, isApiError } from "@/core/api";
+import { cn } from "@/shared/utils";
+
+interface ContactFormProps {
+  className?: string;
+}
+
+export function ContactForm({ className }: ContactFormProps) {
+  const [isSubmitted, setIsSubmitted] = useState(false);
+  const [submitError, setSubmitError] = useState<string | null>(null);
+
+  const handleSubmit = useCallback(async (data: PublicContactRequest) => {
+    setSubmitError(null);
+
+    try {
+      await apiClient.POST("/api/support/contact", { body: data });
+      setIsSubmitted(true);
+    } catch (error) {
+      if (isApiError(error)) {
+        setSubmitError(error.message || "Failed to send message");
+        return;
+      }
+      if (error instanceof ApiError) {
+        setSubmitError(error.message || "Failed to send message");
+        return;
+      }
+      setSubmitError(error instanceof Error ? error.message : "Failed to send message");
+    }
+  }, []);
+
+  const form = useZodForm<PublicContactRequest>({
+    schema: publicContactRequestSchema,
+    initialValues: {
+      name: "",
+      email: "",
+      phone: "",
+      subject: "",
+      message: "",
+    },
+    onSubmit: handleSubmit,
+  });
+
+  if (isSubmitted) {
+    return (
+      <div className={cn("text-center py-12", className)}>
+        <div className="w-16 h-16 bg-success/10 rounded-full flex items-center justify-center mx-auto mb-4">
+          <CheckCircle className="h-8 w-8 text-success" />
+        </div>
+        <h3 className="text-2xl font-bold text-foreground mb-2">Message Sent!</h3>
+        <p className="text-muted-foreground mb-6">
+          Thank you for contacting us. We&apos;ll get back to you within 24 hours.
+        </p>
+        <div className="flex gap-3 justify-center">
+          <Button as="a" href="/" variant="outline" size="sm">
+            Back to Home
+          </Button>
+          <Button as="a" href="/services" size="sm">
+            Browse Services
+          </Button>
+        </div>
+      </div>
+    );
+  }
+
+  return (
+    <div className={cn("bg-white rounded-2xl border border-border/60 p-6", className)}>
+      {submitError && (
+        <AlertBanner variant="error" title="Error" className="mb-6">
+          {submitError}
+        </AlertBanner>
+      )}
+
+      <form onSubmit={event => void form.handleSubmit(event)} className="space-y-5">
+        <div className="grid grid-cols-1 sm:grid-cols-2 gap-5">
+          <FormField
+            label="Name"
+            error={form.touched["name"] ? form.errors["name"] : undefined}
+            required
+          >
+            <Input
+              value={form.values.name}
+              onChange={e => form.setValue("name", e.target.value)}
+              onBlur={() => form.setTouchedField("name")}
+              placeholder="Your name"
+              className="bg-muted/20"
+            />
+          </FormField>
+
+          <FormField
+            label="Email"
+            error={form.touched["email"] ? form.errors["email"] : undefined}
+            required
+          >
+            <Input
+              type="email"
+              value={form.values.email}
+              onChange={e => form.setValue("email", e.target.value)}
+              onBlur={() => form.setTouchedField("email")}
+              placeholder="your@email.com"
+              className="bg-muted/20"
+            />
+          </FormField>
+        </div>
+
+        <div className="grid grid-cols-1 sm:grid-cols-2 gap-5">
+          <FormField label="Phone" error={form.touched["phone"] ? form.errors["phone"] : undefined}>
+            <Input
+              value={form.values.phone ?? ""}
+              onChange={e => form.setValue("phone", e.target.value)}
+              onBlur={() => form.setTouchedField("phone")}
+              placeholder="+81 90-1234-5678"
+              className="bg-muted/20"
+            />
+          </FormField>
+
+          <FormField
+            label="Subject"
+            error={form.touched["subject"] ? form.errors["subject"] : undefined}
+            required
+          >
+            <Input
+              value={form.values.subject}
+              onChange={e => form.setValue("subject", e.target.value)}
+              onBlur={() => form.setTouchedField("subject")}
+              placeholder="How can we help?"
+              className="bg-muted/20"
+            />
+          </FormField>
+        </div>
+
+        <FormField
+          label="Message"
+          error={form.touched["message"] ? form.errors["message"] : undefined}
+          required
+        >
+          <textarea
+            className="flex min-h-[120px] w-full rounded-lg border border-input bg-muted/20 px-4 py-3 text-foreground placeholder:text-muted-foreground focus-visible:outline-none focus-visible:ring-2 focus-visible:ring-primary focus-visible:border-transparent disabled:cursor-not-allowed disabled:opacity-50 transition-colors resize-y text-sm"
+            value={form.values.message}
+            onChange={e => form.setValue("message", e.target.value)}
+            onBlur={() => form.setTouchedField("message")}
+            placeholder="Tell us more about your inquiry..."
+            rows={4}
+          />
+        </FormField>
+
+        <Button
+          type="submit"
+          className="w-full"
+          size="lg"
+          disabled={form.isSubmitting}
+          isLoading={form.isSubmitting}
+          loadingText="Sending..."
+        >
+          Send Message
+        </Button>
+      </form>
+
+      <p className="text-xs text-muted-foreground mt-4 pt-4 border-t border-border/60">
+        By submitting, you agree to our{" "}
+        <Link href="#" className="text-primary hover:underline">
+          Privacy Policy
+        </Link>
+        . We typically respond within 24 hours.
+      </p>
+    </div>
+  );
+}
+```
+
+**Step 2: Create barrel export**
+
+Create `apps/portal/src/features/support/components/index.ts`:
+
+```ts
+export { ContactForm } from "./ContactForm";
+```
+
+**Step 3: Verify no lint errors**
+
+Run: `pnpm lint --filter @customer-portal/portal`
+
+**Step 4: Commit**
+
+```
+feat: extract reusable ContactForm component from PublicContactView
+```
+
+---
+
+### Task 3: Rewrite Contact Page (Two-Column Layout)
+
+**Files:**
+
+- Modify: `apps/portal/src/features/support/views/PublicContactView.tsx` (full rewrite)
+
+**Step 1: Rewrite PublicContactView**
+
+Replace the entire content of `apps/portal/src/features/support/views/PublicContactView.tsx` with:
+
+```tsx
+"use client";
+
+import { Mail, MapPin, Phone, MessageSquare, Clock, Send, ExternalLink } from "lucide-react";
+import { ContactForm } from "@/features/support/components";
+
+/**
+ * PublicContactView - Focused contact page with form + sidebar info
+ */
+export function PublicContactView() {
+  return (
+    <div className="max-w-6xl mx-auto px-4 pb-0">
+      {/* Header */}
+      <div className="text-center mb-12 pt-8">
+        <div className="inline-flex items-center justify-center w-16 h-16 bg-primary/10 rounded-2xl mb-4 text-primary">
+          <Send className="h-8 w-8" />
+        </div>
+        <h1 className="text-4xl sm:text-5xl font-extrabold text-foreground mb-4 tracking-tight">
+          Get in Touch
+        </h1>
+        <p className="text-lg text-muted-foreground max-w-2xl mx-auto leading-relaxed">
+          Our English-speaking team is here to help. Fill out the form below or reach us through any
+          of the channels listed.
+        </p>
+      </div>
+
+      {/* Two-column layout: Form + Sidebar */}
+      <div className="grid grid-cols-1 lg:grid-cols-3 gap-10 mb-16">
+        {/* Contact Form - takes 2/3 width */}
+        <div className="lg:col-span-2">
+          <ContactForm />
+        </div>
+
+        {/* Sidebar - takes 1/3 width */}
+        <div className="space-y-6">
+          {/* Phone */}
+          <a
+            href="tel:0120-660-470"
+            className="group flex items-center gap-4 bg-white rounded-2xl border border-border/60 p-5 hover:border-primary/40 hover:shadow-md transition-all duration-200"
+          >
+            <div className="h-11 w-11 rounded-xl bg-primary/10 flex items-center justify-center text-primary group-hover:bg-primary group-hover:text-white transition-colors shrink-0">
+              <Phone className="h-5 w-5" />
+            </div>
+            <div>
+              <h3 className="font-bold text-foreground text-sm group-hover:text-primary transition-colors">
+                Call Us
+              </h3>
+              <p className="text-base font-bold text-primary">0120-660-470</p>
+              <p className="text-xs text-muted-foreground">Toll-free in Japan</p>
+            </div>
+          </a>
+
+          {/* Live Chat */}
+          <button
+            type="button"
+            onClick={() => {
+              /* Trigger chat */
+            }}
+            className="group flex items-center gap-4 bg-white rounded-2xl border border-border/60 p-5 hover:border-blue-500/40 hover:shadow-md transition-all duration-200 text-left w-full"
+          >
+            <div className="h-11 w-11 rounded-xl bg-blue-500/10 flex items-center justify-center text-blue-500 group-hover:bg-blue-500 group-hover:text-white transition-colors shrink-0">
+              <MessageSquare className="h-5 w-5" />
+            </div>
+            <div>
+              <h3 className="font-bold text-foreground text-sm group-hover:text-blue-500 transition-colors">
+                Live Chat
+              </h3>
+              <div className="flex items-center gap-2">
+                <span className="relative flex h-2 w-2">
+                  <span className="animate-ping absolute inline-flex h-full w-full rounded-full bg-success opacity-75"></span>
+                  <span className="relative inline-flex rounded-full h-2 w-2 bg-success"></span>
+                </span>
+                <span className="text-sm text-muted-foreground">Available now</span>
+              </div>
+            </div>
+          </button>
+
+          {/* Email */}
+          <a
+            href="mailto:support@assist-solutions.jp"
+            className="group flex items-center gap-4 bg-white rounded-2xl border border-border/60 p-5 hover:border-emerald-500/40 hover:shadow-md transition-all duration-200"
+          >
+            <div className="h-11 w-11 rounded-xl bg-emerald-500/10 flex items-center justify-center text-emerald-500 group-hover:bg-emerald-500 group-hover:text-white transition-colors shrink-0">
+              <Mail className="h-5 w-5" />
+            </div>
+            <div>
+              <h3 className="font-bold text-foreground text-sm group-hover:text-emerald-500 transition-colors">
+                Email Us
+              </h3>
+              <p className="text-sm text-muted-foreground">support@assist-solutions.jp</p>
+            </div>
+          </a>
+
+          {/* Business Hours */}
+          <div className="bg-muted/30 rounded-2xl p-5">
+            <div className="flex items-center gap-3 mb-3">
+              <Clock className="h-5 w-5 text-muted-foreground" />
+              <h3 className="font-bold text-foreground text-sm">Business Hours</h3>
+            </div>
+            <p className="text-sm text-muted-foreground">Mon - Fri, 9:30 AM - 6:00 PM JST</p>
+          </div>
+
+          {/* Office Location */}
+          <div className="bg-white rounded-2xl border border-border/60 p-5">
+            <div className="flex items-center gap-3 mb-3">
+              <MapPin className="h-5 w-5 text-primary" />
+              <h3 className="font-bold text-foreground text-sm">Our Office</h3>
+            </div>
+            <address className="text-sm text-muted-foreground leading-relaxed not-italic mb-3">
+              3F Azabu Maruka Bldg., 3-8-2 Higashi Azabu,
+              <br />
+              Minato-ku, Tokyo 106-0044
+            </address>
+            <p className="text-xs text-muted-foreground mb-3">
+              5 min walk from Exit 6, Azabu-Juban Station
+            </p>
+            <a
+              href="https://www.google.com/maps/dir//Assist+Solutions+Corp,+3-8-2+Higashi+Azabu,+Minato-ku,+Tokyo"
+              target="_blank"
+              rel="noopener noreferrer"
+              className="inline-flex items-center gap-1.5 text-primary text-sm font-medium hover:underline"
+            >
+              Get Directions
+              <ExternalLink className="h-3.5 w-3.5" />
+            </a>
+          </div>
+
+          {/* Small Map */}
+          <div className="rounded-2xl overflow-hidden border border-border/60 h-[200px]">
+            <iframe
+              title="Assist Solutions Corp Office"
+              src="https://www.google.com/maps?q=Assist+Solutions+Corp,+3-8-2+Higashi+Azabu,+Minato-ku,+Tokyo&output=embed"
+              className="w-full h-full"
+              loading="lazy"
+              allowFullScreen
+              referrerPolicy="no-referrer-when-downgrade"
+            />
+          </div>
+        </div>
+      </div>
+    </div>
+  );
+}
+
+export default PublicContactView;
+```
+
+**Step 2: Verify no lint errors**
+
+Run: `pnpm lint --filter @customer-portal/portal`
+
+**Step 3: Commit**
+
+```
+feat: rewrite contact page with two-column layout using shared ContactForm
+```
+
+---
+
+### Task 4: Rewrite Support Page as Self-Service Hub
+
+**Files:**
+
+- Modify: `apps/portal/src/features/support/views/PublicSupportView.tsx` (full rewrite)
+
+**Step 1: Rewrite PublicSupportView**
+
+Replace the entire content of `apps/portal/src/features/support/views/PublicSupportView.tsx` with:
+
+```tsx
+"use client";
+
+import { useState } from "react";
+import Image from "next/image";
+import Link from "next/link";
+import {
+  HelpCircle,
+  Wifi,
+  Smartphone,
+  Lock,
+  Building2,
+  CreditCard,
+  Wrench,
+  Download,
+  ChevronDown,
+  Send,
+} from "lucide-react";
+import { ContactForm } from "@/features/support/components";
+import { supportDownloads } from "@/features/landing-page/data";
+import { cn } from "@/shared/utils";
+
+// =============================================================================
+// DATA
+// =============================================================================
+
+const KNOWLEDGE_BASE_CATEGORIES = [
+  {
+    title: "Internet & Wi-Fi",
+    description: "Router setup, connection issues, speed troubleshooting",
+    icon: Wifi,
+    color: "text-blue-500",
+    bgColor: "bg-blue-500/10",
+    hoverBorder: "hover:border-blue-500/40",
+  },
+  {
+    title: "Phone & SIM",
+    description: "SIM activation, plan changes, number porting",
+    icon: Smartphone,
+    color: "text-green-500",
+    bgColor: "bg-green-500/10",
+    hoverBorder: "hover:border-green-500/40",
+  },
+  {
+    title: "VPN & Streaming",
+    description: "VPN router setup, streaming access, configuration",
+    icon: Lock,
+    color: "text-purple-500",
+    bgColor: "bg-purple-500/10",
+    hoverBorder: "hover:border-purple-500/40",
+  },
+  {
+    title: "Business Solutions",
+    description: "Office networks, dedicated lines, enterprise support",
+    icon: Building2,
+    color: "text-orange-500",
+    bgColor: "bg-orange-500/10",
+    hoverBorder: "hover:border-orange-500/40",
+  },
+  {
+    title: "Billing & Account",
+    description: "Invoices, payments, account changes, contracts",
+    icon: CreditCard,
+    color: "text-pink-500",
+    bgColor: "bg-pink-500/10",
+    hoverBorder: "hover:border-pink-500/40",
+  },
+  {
+    title: "General Tech Support",
+    description: "Device help, software issues, general troubleshooting",
+    icon: Wrench,
+    color: "text-amber-500",
+    bgColor: "bg-amber-500/10",
+    hoverBorder: "hover:border-amber-500/40",
+  },
+];
+
+const FAQ_ITEMS = [
+  {
+    question: "How do I set up my internet router?",
+    answer:
+      "After your installation appointment, connect the provided router to the NTT ONU device using the included LAN cable. Power on the router and connect to the Wi-Fi network using the credentials on the router label. If you need help, contact our support team or use our remote support tools.",
+  },
+  {
+    question: "How do I activate my SIM card?",
+    answer:
+      "Insert the SIM card into your unlocked phone. You should receive a confirmation email with APN settings. Go to Settings > Mobile Data > APN and enter the provided settings. Restart your phone and you should be connected within a few minutes.",
+  },
+  {
+    question: "What payment methods do you accept?",
+    answer:
+      "We accept major credit cards (Visa, Mastercard, American Express), bank transfers, and convenience store payments. Foreign credit cards are accepted for all our services.",
+  },
+  {
+    question: "How do I contact support outside business hours?",
+    answer:
+      "You can send us an email or submit a contact form at any time — we'll respond within 24 hours on the next business day. For urgent issues, our live chat may have extended availability.",
+  },
+  {
+    question: "Can I change my plan after signing up?",
+    answer:
+      "Yes, you can change your plan at any time. Contact our support team and we'll help you switch to a plan that better fits your needs. Changes typically take effect from the next billing cycle.",
+  },
+];
+
+// =============================================================================
+// COMPONENT
+// =============================================================================
+
+/**
+ * PublicSupportView - Self-service support hub
+ */
+export function PublicSupportView() {
+  const [expandedFaq, setExpandedFaq] = useState<number | null>(null);
+
+  return (
+    <div className="max-w-6xl mx-auto px-4 pb-0">
+      {/* Header */}
+      <div className="text-center mb-12 pt-8">
+        <div className="inline-flex items-center justify-center w-16 h-16 bg-primary/10 rounded-2xl mb-4 text-primary">
+          <HelpCircle className="h-8 w-8" />
+        </div>
+        <h1 className="text-4xl sm:text-5xl font-extrabold text-foreground mb-4 tracking-tight">
+          How Can We Help?
+        </h1>
+        <p className="text-lg text-muted-foreground max-w-2xl mx-auto leading-relaxed">
+          Find answers, download remote support tools, or send us a message. Our English-speaking
+          team is ready to assist.
+        </p>
+      </div>
+
+      {/* Knowledge Base Categories */}
+      <section className="mb-16">
+        <h2 className="text-2xl font-bold text-foreground mb-6 text-center">Browse by Topic</h2>
+        <div className="grid grid-cols-1 sm:grid-cols-2 lg:grid-cols-3 gap-4">
+          {KNOWLEDGE_BASE_CATEGORIES.map(category => {
+            const Icon = category.icon;
+            return (
+              <div
+                key={category.title}
+                className={cn(
+                  "bg-white rounded-2xl border border-border/60 p-6 transition-all duration-200 hover:shadow-md",
+                  category.hoverBorder
+                )}
+              >
+                <div className="flex items-start gap-4">
+                  <div
+                    className={cn(
+                      "h-11 w-11 rounded-xl flex items-center justify-center shrink-0",
+                      category.bgColor,
+                      category.color
+                    )}
+                  >
+                    <Icon className="h-5 w-5" />
+                  </div>
+                  <div>
+                    <h3 className="font-bold text-foreground text-sm mb-1">{category.title}</h3>
+                    <p className="text-sm text-muted-foreground leading-relaxed">
+                      {category.description}
+                    </p>
+                  </div>
+                </div>
+              </div>
+            );
+          })}
+        </div>
+      </section>
+
+      {/* Remote Support Tools */}
+      <section className="mb-16">
+        <h2 className="text-2xl font-bold text-foreground mb-2 text-center">
+          Remote Support Tools
+        </h2>
+        <p className="text-muted-foreground text-center mb-6">
+          Download one of these tools so our technicians can assist you remotely.
+        </p>
+        <div className="grid grid-cols-1 md:grid-cols-2 gap-6">
+          {supportDownloads.map(tool => (
+            <a
+              key={tool.title}
+              href={tool.href}
+              target="_blank"
+              rel="noopener noreferrer"
+              className="group bg-white rounded-2xl border border-border/60 p-6 hover:border-primary/40 hover:shadow-md transition-all duration-200"
+            >
+              <div className="flex items-start gap-5">
+                <div className="w-16 h-16 rounded-xl bg-muted/30 flex items-center justify-center shrink-0 overflow-hidden">
+                  <Image
+                    src={tool.image}
+                    alt={tool.title}
+                    width={48}
+                    height={48}
+                    className="object-contain"
+                  />
+                </div>
+                <div className="flex-1 min-w-0">
+                  <div className="flex items-center gap-2 mb-1">
+                    <h3 className="font-bold text-foreground group-hover:text-primary transition-colors">
+                      {tool.title}
+                    </h3>
+                    <Download className="h-4 w-4 text-muted-foreground group-hover:text-primary transition-colors" />
+                  </div>
+                  <p className="text-sm text-muted-foreground leading-relaxed mb-2">
+                    {tool.description}
+                  </p>
+                  <p className="text-xs font-medium text-primary">{tool.useCase}</p>
+                </div>
+              </div>
+            </a>
+          ))}
+        </div>
+      </section>
+
+      {/* FAQ */}
+      <section className="mb-16">
+        <h2 className="text-2xl font-bold text-foreground mb-6 text-center flex items-center justify-center gap-2">
+          Frequently Asked Questions
+        </h2>
+        <div className="max-w-3xl mx-auto space-y-3">
+          {FAQ_ITEMS.map((item, index) => {
+            const isExpanded = expandedFaq === index;
+            return (
+              <div
+                key={index}
+                className="bg-white rounded-xl border border-border/60 overflow-hidden"
+              >
+                <button
+                  type="button"
+                  onClick={() => setExpandedFaq(isExpanded ? null : index)}
+                  className="w-full flex items-center justify-between p-4 text-left hover:bg-muted/30 transition-colors"
+                >
+                  <span className="font-medium text-foreground text-sm pr-4">{item.question}</span>
+                  <ChevronDown
+                    className={cn(
+                      "h-4 w-4 text-muted-foreground flex-shrink-0 transition-transform",
+                      isExpanded && "rotate-180"
+                    )}
+                  />
+                </button>
+                {isExpanded && (
+                  <div className="px-4 pb-4">
+                    <p className="text-sm text-muted-foreground leading-relaxed">{item.answer}</p>
+                  </div>
+                )}
+              </div>
+            );
+          })}
+        </div>
+      </section>
+
+      {/* Contact Form Fallback */}
+      <section className="mb-12">
+        <div className="text-center mb-6">
+          <div className="inline-flex items-center justify-center w-12 h-12 bg-primary/10 rounded-xl mb-3 text-primary">
+            <Send className="h-6 w-6" />
+          </div>
+          <h2 className="text-2xl font-bold text-foreground">Still Need Help?</h2>
+          <p className="text-muted-foreground mt-1">
+            Send us a message and we&apos;ll get back to you within 24 hours.
+          </p>
+        </div>
+        <div className="max-w-2xl mx-auto">
+          <ContactForm />
+        </div>
+      </section>
+
+      {/* Existing Customer CTA */}
+      <div className="text-center pt-8 border-t border-border/60">
+        <p className="text-muted-foreground">
+          Already have an account?{" "}
+          <Link
+            href="/auth/login"
+            className="font-semibold text-primary hover:text-primary/80 hover:underline transition-colors"
+          >
+            Sign in
+          </Link>{" "}
+          to access your dashboard and support tickets.
+        </p>
+      </div>
+    </div>
+  );
+}
+
+export default PublicSupportView;
+```
+
+**Step 2: Verify no lint errors**
+
+Run: `pnpm lint --filter @customer-portal/portal`
+
+**Step 3: Commit**
+
+```
+feat: rewrite support page as self-service hub with knowledge base, remote tools, FAQ
+```
+
+---
+
+### Task 5: Add Support Page Route
+
+**Files:**
+
+- Create: `apps/portal/src/app/(public)/(site)/support/page.tsx`
+
+**Step 1: Create the support route page**
+
+Create `apps/portal/src/app/(public)/(site)/support/page.tsx`:
+
+```tsx
+/**
+ * Public Support Page
+ *
+ * Self-service support hub with knowledge base categories,
+ * remote support tools, FAQ, and contact form fallback.
+ */
+
+import type { Metadata } from "next";
+import { PublicSupportView } from "@/features/support/views/PublicSupportView";
+
+export const metadata: Metadata = {
+  title: "Support - Self-Service Help Center | Assist Solutions",
+  description:
+    "Find answers to common questions, download remote support tools, or contact our English-speaking team. No Japanese required.",
+  keywords: [
+    "IT support Japan",
+    "English tech support Tokyo",
+    "remote support Japan",
+    "expat tech help",
+    "Assist Solutions support",
+  ],
+  openGraph: {
+    title: "Support - Help Center | Assist Solutions",
+    description:
+      "Self-service support hub for expats in Japan. FAQ, remote support tools, and direct contact options.",
+    type: "website",
+  },
+};
+
+export default function SupportPage() {
+  return <PublicSupportView />;
+}
+```
+
+**Step 2: Verify no lint errors**
+
+Run: `pnpm lint --filter @customer-portal/portal`
+
+**Step 3: Verify type checking passes**
+
+Run: `pnpm type-check`
+
+**Step 4: Commit**
+
+```
+feat: add /support route for public support page
+```
+
+---
+
+### Task 6: Update Support Views Barrel Export
+
+**Files:**
+
+- Modify: `apps/portal/src/features/support/views/index.ts`
+
+**Step 1: Add PublicSupportView and PublicContactView to the barrel export**
+
+The current `views/index.ts` only exports authenticated views. Add the public views:
+
+```ts
+// Current content:
+export * from "./NewSupportCaseView";
+export * from "./SupportCasesView";
+export * from "./SupportCaseDetailView";
+export * from "./SupportHomeView";
+
+// Add these:
+export * from "./PublicContactView";
+export * from "./PublicSupportView";
+```
+
+Note: The contact page currently imports directly from the view file (`@/features/support/views/PublicContactView`), not from the barrel. After adding to barrel, update the contact page import in `apps/portal/src/app/(public)/(site)/contact/page.tsx` to use the barrel:
+
+```tsx
+// OLD:
+import { PublicContactView } from "@/features/support/views/PublicContactView";
+
+// NEW:
+import { PublicContactView } from "@/features/support/views";
+```
+
+And update the new support page import in `apps/portal/src/app/(public)/(site)/support/page.tsx`:
+
+```tsx
+// OLD:
+import { PublicSupportView } from "@/features/support/views/PublicSupportView";
+
+// NEW:
+import { PublicSupportView } from "@/features/support/views";
+```
+
+**Step 2: Verify no lint errors**
+
+Run: `pnpm lint --filter @customer-portal/portal`
+
+**Step 3: Verify type checking passes**
+
+Run: `pnpm type-check`
+
+**Step 4: Commit**
+
+```
+refactor: add public views to support barrel exports
+```
+
+---
+
+### Task 7: Final Verification
+
+**Step 1: Run full lint check**
+
+Run: `pnpm lint`
+
+**Step 2: Run type check**
+
+Run: `pnpm type-check`
+
+**Step 3: Verify all pages render** (manual or dev server if permitted)
+
+Check these routes work:
+
+- `/` — homepage with new hero text
+- `/contact` — two-column contact page
+- `/support` — self-service support hub
+- `/help` — still redirects to `/contact`