feat: trigger Freebit APIs on "Processed" status instead of "Approved"

- CDC subscriber now listens for Status="Processed" to fire SIM APIs
- On API error, order Status reverts to "Approved" for retry
- Provisioning processor validates "Processed" for Physical SIM flow

Co-Authored-By: Claude Opus 4.6 <noreply@anthropic.com>

apps/bff/src/integrations/salesforce/events/order-cdc.subscriber.ts

@@ -49,7 +49,7 @@ const INTERNAL_ORDER_FIELDS = new Set([
 const INTERNAL_ORDER_ITEM_FIELDS = new Set(["WHMCS_Service_ID__c"]);
 
 /** Statuses that trigger provisioning */
-const PROVISION_TRIGGER_STATUSES = new Set(["Approved", "Reactivate"]);
+const PROVISION_TRIGGER_STATUSES = new Set(["Processed", "Reactivate"]);
 
 @Injectable()
 export class OrderCdcSubscriber implements OnModuleInit {
@@ -134,9 +134,9 @@ export class OrderCdcSubscriber implements OnModuleInit {
       await this.handleActivationStatusChange(payload, orderId);
     }
 
-    // Check for provisioning trigger (Status change to "Approved")
+    // Check for provisioning trigger (Status change to "Processed")
     if (payload && changedFields.has("Status")) {
-      await this.handleStatusApprovedChange(payload, orderId);
+      await this.handleStatusProcessedChange(payload, orderId);
     }
 
     // Cache invalidation - only for customer-facing field changes
@@ -222,9 +222,9 @@ export class OrderCdcSubscriber implements OnModuleInit {
   }
 
   /**
-   * Handle order status changes to "Approved"
+   * Handle order status changes to "Processed"
    *
-   * Enqueues a provisioning job when Status changes to "Approved".
+   * Enqueues a provisioning job when Status changes to "Processed".
    * The provisioning processor will fetch the full order from Salesforce
    * and validate the conditions (SIM_Type__c, Assign_Physical_SIM__c, etc.)
    *
@@ -232,27 +232,20 @@ export class OrderCdcSubscriber implements OnModuleInit {
    * because CDC only includes CHANGED fields. If only Status was updated, those fields
    * will be null in the payload even though they have values on the record.
    *
-   * The processor handles:
-   * - Physical SIM: Status="Approved" + SIM_Type="Physical SIM" + Assigned_Physical_SIM set
-   * - Standard: Activation_Status__c="Activating"
-   * - Idempotency via WHMCS_Order_ID__c check
+   * On API failure, the orchestrator reverts the order Status back to "Approved".
    */
-  private async handleStatusApprovedChange(
+  private async handleStatusProcessedChange(
     payload: Record<string, unknown>,
     orderId: string
   ): Promise<void> {
     const status = extractStringField(payload, ["Status"]);
 
-    // Only trigger when status changes to "Approved"
-    if (status !== "Approved") {
+    // Only trigger when status changes to "Processed"
+    if (status !== "Processed") {
       return;
     }
 
-    // Note: We intentionally do NOT check SIM_Type__c or Assign_Physical_SIM__c here
-    // because CDC payloads only contain changed fields. The provisioning processor
-    // will fetch the full order and validate all conditions.
-
-    this.logger.log("Enqueuing provisioning job for order status change to Approved", {
+    this.logger.log("Enqueuing provisioning job for order status change to Processed", {
       orderId,
       status,
     });
@@ -260,15 +253,15 @@ export class OrderCdcSubscriber implements OnModuleInit {
     try {
       await this.provisioningQueue.enqueue({
         sfOrderId: orderId,
-        idempotencyKey: `cdc-status-approved-${Date.now()}-${orderId}`,
-        correlationId: `cdc-status-approved-${orderId}`,
+        idempotencyKey: `cdc-status-processed-${Date.now()}-${orderId}`,
+        correlationId: `cdc-status-processed-${orderId}`,
       });
 
-      this.logger.log("Successfully enqueued provisioning job for Approved status", {
+      this.logger.log("Successfully enqueued provisioning job for Processed status", {
         orderId,
       });
     } catch (error) {
-      this.logger.error("Failed to enqueue provisioning job for Approved status", {
+      this.logger.error("Failed to enqueue provisioning job for Processed status", {
         orderId,
         error: error instanceof Error ? error.message : String(error),
       });

apps/bff/src/modules/orders/queue/provisioning.processor.ts

@@ -34,10 +34,10 @@ export class ProvisioningProcessor extends WorkerHost {
 
     // Guard: Determine if this is a valid provisioning request
     // Case 1: Standard flow - Activation_Status__c = "Activating"
-    // Case 2: Physical SIM flow - Status = "Approved" with SIM_Type__c = "Physical SIM"
+    // Case 2: Physical SIM flow - Status = "Processed" with SIM_Type__c = "Physical SIM"
     const isStandardActivation = activationStatus === "Activating";
     const isPhysicalSimApproval =
-      orderStatus === "Approved" && simType === "Physical SIM" && !!assignedPhysicalSim;
+      orderStatus === "Processed" && simType === "Physical SIM" && !!assignedPhysicalSim;
 
     if (!isStandardActivation && !isPhysicalSimApproval) {
       this.logger.log("Skipping provisioning job: Order not in activatable state", {

apps/bff/src/modules/orders/services/order-fulfillment-orchestrator.service.ts

@@ -312,7 +312,7 @@ export class OrderFulfillmentOrchestrator {
       failedStep: context.steps.find(s => s.status === "failed")?.step,
     });
 
-    // Update Salesforce with failure status
+    // Update Salesforce with failure status — revert to "Approved" so it can be retried
     const errorShortCode = (
       this.orderFulfillmentErrorService.getShortCode(error) || String(errorCode)
     )
@@ -321,7 +321,7 @@ export class OrderFulfillmentOrchestrator {
     try {
       await this.salesforceFacade.updateOrder({
         Id: sfOrderId,
-        Status: "Pending Review",
+        Status: "Approved",
         Activation_Status__c: "Failed",
         Activation_Error_Code__c: errorShortCode,
         Activation_Error_Message__c: userMessage?.slice(0, 255),