Your subscription is still within the minimum contract period (ends {preview.minimumContractEndDate}).
Early cancellation may result in additional charges for the remaining months.
)}
{step === 1 && (
{/* SIM Info */}
{/* Month Selection */}
Your subscription will be cancelled at the end of the selected month.
)}
{step === 2 && (
Online cancellations must be made from this website by the 25th of the desired
cancellation month. Once a request of a cancellation of the SONIXNET SIM is accepted
from this online form, a confirmation email containing details of the SIM plan will
be sent to the registered email address. The SIM card is a rental piece of hardware
and must be returned to Assist Solutions upon cancellation. The cancellation request
through this website retains to your SIM subscriptions only. To cancel any other
services with Assist Solutions (home internet etc.) please contact Assist Solutions
at info@asolutions.co.jp
The SONIXNET SIM has a minimum contract term agreement of three months (sign-up
month is not included in the minimum term of three months; ie. sign-up in January =
minimum term is February, March, April). If the minimum contract term is not
fulfilled, the monthly fees of the remaining months will be charged upon
cancellation.
Cancellation of option services only (Voice Mail, Call Waiting) while keeping the
base plan active is not possible from this online form. Please contact Assist
Solutions Customer Support (info@asolutions.co.jp) for more information. Upon
cancelling the base plan, all additional options associated with the requested SIM
plan will be cancelled.
Upon cancellation the SIM phone number will be lost. In order to keep the phone
number active to be used with a different cellular provider, a request for an MNP
transfer (administrative fee ¥1,000+tax) is necessary. The MNP cannot be requested
from this online form. Please contact Assist Solutions Customer Support
(info@asolutions.co.jp) for more information.
Calling charges are post payment. Your bill for the final month's calling charges
will be charged on your credit card on file during the first week of the second month
after the cancellation.
If you would like to make the payment with a different credit card, please contact
Assist Solutions at info@asolutions.co.jp
{/* Registered Email */}
Your registered email address is:{" "}
{preview?.customerEmail || "—"}
You will receive a cancellation confirmation email. If you would like to receive this
email on a different address, please enter the address below.