Assist_Design/docs/SALESFORCE-PORTAL-SIMPLE-GUIDE.md

# Simple Salesforce-to-Portal Communication Guide

## The Simple Flow (No Reverse Webhooks Needed!)

```
1. Customer places order → Portal creates Salesforce Order (Pending Review)
2. Salesforce operator → Clicks "Provision in WHMCS" Quick Action  
3. Salesforce → Calls Portal BFF → POST /orders/{sfOrderId}/provision
4. Portal BFF → Provisions in WHMCS → DIRECTLY updates Salesforce Order (via existing SF API)
5. Customer → Polls Portal for status updates
```

**Key insight**: You already have Salesforce API access in your Portal BFF, so you can directly update the Order status. No reverse webhooks needed!

## 1. Salesforce Quick Action Security

### Salesforce Apex (Secure Call to Portal)

```apex
public class OrderProvisioningService {
    private static final String WEBHOOK_SECRET = '{!$Credential.Portal_Webhook.Password}';
    
    @future(callout=true)
    public static void provisionOrder(String orderId) {
        try {
            // Simple secure payload
            Map<String, Object> payload = new Map<String, Object>{
                'orderId' => orderId,
                'timestamp' => System.now().format('yyyy-MM-dd\'T\'HH:mm:ss\'Z\''),
                'nonce' => generateNonce()
            };
            
            String jsonPayload = JSON.serialize(payload);
            String signature = generateHMACSignature(jsonPayload, WEBHOOK_SECRET);
            
            // Call Portal BFF
            HttpRequest req = new HttpRequest();
            req.setEndpoint('callout:Portal_BFF/orders/' + orderId + '/provision');
            req.setMethod('POST');
            req.setHeader('Content-Type', 'application/json');
            req.setHeader('X-SF-Signature', signature);
            req.setHeader('X-SF-Timestamp', payload.get('timestamp').toString());
            req.setHeader('X-SF-Nonce', payload.get('nonce').toString());
            req.setHeader('Idempotency-Key', 'provision_' + orderId + '_' + System.now().getTime());
            req.setBody(jsonPayload);
            req.setTimeout(30000);
            
            Http http = new Http();
            HttpResponse res = http.send(req);
            
            // Simple response handling
            if (res.getStatusCode() != 200) {
                throw new Exception('Portal returned: ' + res.getStatusCode());
            }
            
        } catch (Exception e) {
            // Update order status on failure
            updateOrderStatus(orderId, 'Failed', e.getMessage());
        }
    }
    
    private static String generateHMACSignature(String data, String key) {
        Blob hmacData = Crypto.generateMac('HmacSHA256', Blob.valueOf(data), Blob.valueOf(key));
        return EncodingUtil.convertToHex(hmacData);
    }
    
    private static String generateNonce() {
        return EncodingUtil.convertToHex(Crypto.generateAesKey(128)).substring(0, 16);
    }
    
    private static void updateOrderStatus(String orderId, String status, String errorMessage) {
        Order ord = [SELECT Id FROM Order WHERE Id = :orderId LIMIT 1];
        ord.Provisioning_Status__c = status;
        if (errorMessage != null) {
            ord.Provisioning_Error_Message__c = errorMessage.left(255);
        }
        update ord;
    }
}
```

## 2. Portal BFF Implementation (Simple!)

### Enhanced Security for Provisioning Endpoint

```typescript
// apps/bff/src/orders/orders.controller.ts
@Post(':sfOrderId/provision')
@UseGuards(EnhancedWebhookSignatureGuard) // Your existing guard
@ApiOperation({ summary: "Provision order from Salesforce" })
async provisionOrder(
  @Param('sfOrderId') sfOrderId: string,
  @Body() payload: { orderId: string; timestamp: string; nonce: string },
  @Headers('idempotency-key') idempotencyKey: string
) {
  return await this.orderOrchestrator.provisionOrder(sfOrderId, payload, idempotencyKey);
}
```

### Order Orchestrator (Direct Salesforce Updates)

```typescript
// apps/bff/src/orders/services/order-orchestrator.service.ts
@Injectable()
export class OrderOrchestrator {
  constructor(
    private salesforceService: SalesforceService, // Your existing service
    private whmcsService: WhmcsService,
    @Inject(Logger) private logger: Logger
  ) {}

  async provisionOrder(sfOrderId: string, payload: any, idempotencyKey: string) {
    try {
      // 1. Update SF status to "Activating"
      await this.updateSalesforceOrderStatus(sfOrderId, 'Activating');

      // 2. Your existing provisioning logic
      const result = await this.provisionInWhmcs(sfOrderId);

      // 3. Update SF status to "Provisioned" with WHMCS ID
      await this.updateSalesforceOrderStatus(sfOrderId, 'Provisioned', {
        whmcsOrderId: result.whmcsOrderId,
      });

      this.logger.log('Order provisioned successfully', {
        sfOrderId,
        whmcsOrderId: result.whmcsOrderId,
      });

      return {
        success: true,
        status: 'Provisioned',
        whmcsOrderId: result.whmcsOrderId,
      };

    } catch (error) {
      // Update SF status to "Failed"
      await this.updateSalesforceOrderStatus(sfOrderId, 'Failed', {
        errorCode: 'PROVISIONING_ERROR',
        errorMessage: error instanceof Error ? error.message : String(error),
      });

      this.logger.error('Order provisioning failed', {
        sfOrderId,
        error: error instanceof Error ? error.message : String(error),
      });

      throw error;
    }
  }

  // Simple direct Salesforce update (using your existing SF service)
  private async updateSalesforceOrderStatus(
    sfOrderId: string,
    status: 'Activating' | 'Provisioned' | 'Failed',
    details?: {
      whmcsOrderId?: string;
      errorCode?: string;
      errorMessage?: string;
    }
  ) {
    try {
      const updateData: any = {
        Id: sfOrderId,
        Provisioning_Status__c: status,
        Last_Provisioning_At__c: new Date().toISOString(),
      };

      if (details?.whmcsOrderId) {
        updateData.WHMCS_Order_ID__c = details.whmcsOrderId;
      }

      if (status === 'Failed' && details?.errorCode) {
        updateData.Provisioning_Error_Code__c = details.errorCode;
        updateData.Provisioning_Error_Message__c = details.errorMessage?.substring(0, 255);
      }

      // Use your existing Salesforce service to update
      await this.salesforceService.updateOrder(updateData);

      this.logger.log('Salesforce order status updated', {
        sfOrderId,
        status,
      });

    } catch (error) {
      this.logger.error('Failed to update Salesforce order status', {
        sfOrderId,
        status,
        error: error instanceof Error ? error.message : String(error),
      });
      // Don't throw - provisioning succeeded, this is just a status update
    }
  }
}
```

### Add Update Method to Salesforce Service

```typescript
// apps/bff/src/vendors/salesforce/salesforce.service.ts
// Add this method to your existing SalesforceService

async updateOrder(orderData: { Id: string; [key: string]: any }): Promise<void> {
  try {
    const sobject = this.connection.sobject('Order');
    await sobject.update(orderData);
    
    this.logger.log('Order updated in Salesforce', {
      orderId: orderData.Id,
      fields: Object.keys(orderData).filter(k => k !== 'Id'),
    });
  } catch (error) {
    this.logger.error('Failed to update order in Salesforce', {
      orderId: orderData.Id,
      error: error instanceof Error ? error.message : String(error),
    });
    throw error;
  }
}
```

## 3. Customer UI (Simple Polling)

```typescript
// Portal UI - simple polling for order status
export function useOrderStatus(sfOrderId: string) {
  const [orderStatus, setOrderStatus] = useState<{
    status: string;
    whmcsOrderId?: string;
    error?: string;
  }>({ status: 'Pending Review' });

  useEffect(() => {
    const pollStatus = async () => {
      try {
        const response = await fetch(`/api/orders/${sfOrderId}`);
        const data = await response.json();
        setOrderStatus(data);
        
        // Stop polling when complete
        if (['Provisioned', 'Failed'].includes(data.status)) {
          clearInterval(interval);
        }
      } catch (error) {
        console.error('Failed to fetch order status:', error);
      }
    };

    const interval = setInterval(pollStatus, 5000); // Poll every 5 seconds
    pollStatus(); // Initial fetch
    
    return () => clearInterval(interval);
  }, [sfOrderId]);

  return orderStatus;
}
```

## 4. Security Configuration

### Environment Variables (Simple)

```bash
# Salesforce webhook security
SF_WEBHOOK_SECRET=your_256_bit_secret_key_here
SF_WEBHOOK_IP_ALLOWLIST=13.108.0.0/14,204.14.232.0/23
WEBHOOK_TIMESTAMP_TOLERANCE=300000  # 5 minutes
```

### Salesforce Named Credentials

```xml
<!-- For API calls -->
<NamedCredential>
    <fullName>Portal_BFF</fullName>
    <endpoint>https://your-portal-api.com</endpoint>
    <principalType>Anonymous</principalType>
    <protocol>HttpsOnly</protocol>
</NamedCredential>

<!-- For webhook secret -->
<NamedCredential>
    <fullName>Portal_Webhook</fullName>
    <endpoint>https://your-portal-api.com</endpoint>
    <principalType>NamedPrincipal</principalType>
    <password>your_256_bit_secret_key_here</password>
    <username>webhook</username>
</NamedCredential>
```

## Summary: Why This is Simple

✅ **No reverse webhooks** - Portal directly updates Salesforce via existing API  
✅ **One-way communication** - Salesforce → Portal → Direct SF update  
✅ **Uses existing infrastructure** - Your SF service, webhook guards, etc.  
✅ **Simple customer experience** - Portal polls for status updates  
✅ **Production ready** - HMAC security, idempotency, error handling  

This follows exactly what your docs specify: Salesforce calls Portal, Portal provisions and updates Salesforce directly. Much cleaner!