0d43e0d0b9
- Introduced a new "Portal Guides" section in the README and docs/README.md to provide high-level overviews and detailed explanations of various portal functionalities, including accounts, catalog, orders, billing, subscriptions, and support cases. - Updated the main README to link to the new portal guides for better navigation and user guidance.
24 lines
899 B
Markdown
24 lines
899 B
Markdown
# Subscriptions & Services
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How active services are displayed and refreshed.
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## Data Source
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- Subscriptions (services/products) are read from WHMCS via the mapped client ID.
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- Statuses (Active, Pending, Suspended, Cancelled, Completed) come directly from WHMCS.
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## Freshness
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- Subscription list cached for 5 minutes; individual subscription cached for 10 minutes.
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- Cache is cleared when WHMCS signals a change (webhooks) or when we update profile/address data that could affect related services.
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## What you see
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- Service name, status, start date, amount, and currency as stored in WHMCS.
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- Subscriptions are also used in the dashboard stats (e.g., active count). Those stats refresh after cache invalidation.
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## If something goes wrong
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- Missing WHMCS mapping: we return a clear error instead of an empty list.
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- WHMCS unavailable: we show “try again later” and do not cache failures.
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